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A question I'm frequently asked by users is "What happens to a user's mailbox in the event they leave the company?". My first response is usually to qualify what's going to happen with their email address once they've left. Will the address leave with them and will all further messages sent to that address will be bounced? Or will there be another member of staff taking over their role who'll need visibility of those existing messages? This is a decision for the business and companies will differ from each other in how they'll want to approach the managing of mailboxes and of staff turnover. Typically I find that companies will remove the Active Directory account as soon as the person has left, and they'll probably also choose to remove the email account from the mail server. Most organisations will tend to keep the email archive for this user intact for some time.

In an environment where we tend to communicate almost exclusively via phone and email,  it's sometimes easy to forget the value of getting together in person occasionally with the members of our partner program we're working with on a regular basis.

Leading Microsoft Exchange resource site, MSExchange.org, has again awarded MailStore Server with their best accolade in a recent review conducted by Exchange expert, J. Peter Bruzzese. Bruzzese conducted a thorough test...

One of the benefits we offer to registered resellers of our email archiving software, MailStore, is a free online product certification course followed by an official accreditation for those that complete it successfully. The idea of the course is to improve confidence in selling and supporting the software, and benefits include an increased level of discount for a period and official logo for use on the site. Medhurst IT are one such company who decided to put a number of their staff forward and our colleagues over at German developer MailStore took a few moments to ask them about their experiences.