3rd November 2022 saw the release of BackUpAssist Classic V12. This is a major release of BackUpAssist and includes 2 new exciting features: Advanced System Protection This is an alternative backup Engine...

In a perfect world, all of your MSP customers would have bottomless pockets. You'd merrily go about ensuring they're using the latest and greatest tech, and they'd never query an invoice. Unfortunately, that's not the norm and it's likely you're managing backups for at least one customer with hardware that's past its best before date. In some cases it can be more cost-effective to continue using older operating systems - but this doesn’t mean it's without any cost at all.

Ransomware is right up there as one of the worst types of malware your clients are likely to come across.

Not only is there the risk of being locked out of computer systems or important databases, but there's the additional risk of public backlash and damages to reputation. 

As you'll have no doubt seen in the press - if the breach is large enough, ransomware attacks can easily become high-profile media events and the ransom demands can be incredibly tricky to manage.

If they do pay the ransom for their data, not only is it an admission of defeat, but it can also be a significant financial hit.

What's more, there's really no guarantee they’ll gain access to their systems again.

Once the scammers have their money, there isn’t anything but goodwill compelling them to return what was already taken. 

A recent update for BackupAssist Classic v11.1 has now been released which includes an improvement to the Exchange Granular Restore module along with a whole host of other enhancements and fixes. If you're working with customers using BackupAssist to protect their on-premise Exchange installations,  you'll be pleased to know BackupAssist have now improved their Microsoft Exchange Granular Restore module which includes support for Exchange 2019 up to CU9 and 2016 up to CU20.