A recent update for BackupAssist Classic v11.1 has now been released which includes an improvement to the Exchange Granular Restore module along with a whole host of other enhancements and fixes. If you're working with customers using BackupAssist to protect their on-premise Exchange installations,  you'll be pleased to know BackupAssist have now improved their Microsoft Exchange Granular Restore module which includes support for Exchange 2019 up to CU9 and 2016 up to CU20.

The BackupAssist Classic cloud backup addon historically supported 3 different backup destination types - Amazon S3, Microsoft Azure and WebDAV. This would give users the option to perform file and application backups to remote cloud-based destinations by simply configuring a compatible backup container.

Technically this works well but can be a bit overwhelming for customer who don't already have either a Microsoft Azure account or Amazon AWS Account and are happy to ignore 99.9% of the features those accounts provide and focus on just the creation of backup storage. WebDAV is more used for remote NAS support so is only an option for customers with suitable hardware.

So you are using MailStore  to archive all your company email, and to manage mailbox sizes you have chosen to delete all email from users mailboxes older than 1 year. Its all working great, but then you receive a support call from one of your customers who is having issues reading an email that is only in their archive. All they get is a content unavailable error when they select the message in the archive?