BackupAssist v9.3.0Developer Cortex I.T. have just announced the latest point release of BackupAssist, and it's a version we're highly recommending you upgrade to. In addition to the usual minor tweaks and improvements, there are two particularly good reasons we recommend you upgrade...
  • FIX: An important fix for Exchange backups - this release fixes a recently discovered issue concerning Exchange backups.
  • NEW: Great new restore search feature - a brand new feature to make even lighter work of locating your backed up files and folders.

MDaemon 15.5When vendors announce plans for all singing, all dancing, shiny new reseller incentives, there’s a good chance you’ll be thinking one or both of these things…
  • Why bother - one of the big companies will win
  • I bet this will be a headache to understand
You’d be right. They are common issues. However, we can assure you that neither apply to this one!

system-protectionI'm frequently asked by customers to explain exactly what's happening when BackupAssist performs a 'System Protection' job, so I figured a blog post on it was well overdue! Now bear with me as it may seem a little heavy going if you're new to the subject, but this stuff really is genuinely useful to get your head around, regardless of the backup software you use.

BackupAssist v9.0Exciting stuff this morning - the latest major version of the ever-popular BackupAssist has been made live on our site and there's lots in it to talk about. A couple of notes before I go in to the highlights...
  • If your current licence is expired, you have until precisely Midnight tonight to take advantage of our renewals promotion!
  • Thanks so much to all who participated in the beta test phase - we had a great response and it's been a huge help in ensuring this release is the best it possibly can be.

The IT Marketing AgencyHi there, I’m delighted and flattered that Zen Software have asked me to write a guest blog, and we thought that some simple steps to get started on marketing your MSP business would be a topic that worked for both of us, and hopefully you, too! Firstly…if you’re not doing ‘much’ (or even ‘any’!) marketing, you’re not alone! In my previous roles of Head of Marketing for Ingram Micro and Network Group as well as in the work I do now, I meet a lot of MSPs. Almost without exception they tell me sheepishly “I know I should be doing more (for which I read ‘some’) marketing”. Or “Here’s my card, but don’t look at the website, it’s being redesigned.” Or if they’re being honest: “I just don’t know where to start!”. So, here’s where to start. And by the end of this blog post, you’ll have no excuse not to – so be prepared! ☺

BackupAssist beta testingOur Australian friends over at BackupAssist have been working hard to make sure v9 is the best release yet. They could however, really do with your help in testing the Beta version (released this morning) to make sure it's as good as it possible can be come the final release. As the distributor we like to provide as much feedback as we can, but we also rely on the fantastic response we always receive from customers and partners to help make sure we've got the broadest testing base. Please note -  As a beta product, we do not recommend using this version of BackupAssist v9 on live or production machines.

BackupAssist renewal promotionIf you, or one of your customers, own a copy of BackupAssist with expired upgrade cover (you can check here), for the next four weeks, we're offering a brilliant opportunity to bring it up to date (which also reinstates the free technical support cover). Renewing an expired licence would normally be £95.00 + VAT, but up to and including Monday 14th September, it will be available to you at the non-expired rate of £66.00 + VAT. **Now extended to 30th September 2015** The reason for this sudden turn of generosity is two-fold...

Windows 10Unless you've been living on a remote island for the last couple of weeks, and also covering up your Windows task bar every time you use your computer, you probably know that Windows 10 is now available to the masses. Yes, Microsoft's new flagship desktop O/S is upon us in all of it's glory. It'll take some time to see whether the hype was justified, and of course to discover the new features (and quirks), but if you've already upgraded or are thinking about doing so, you'll no doubt be keen to know how it interacts with our products. In this update I'll detail what level of support (if any) is currently offered for each of the products we distribute.

It's not often we promote events that aren't actually our own on the blog, however this particular one is national , it's free and it's aimed specifically at IT support companies and MSP's like you who want to make your business more profitable. It's also the brainchild of the highly acclaimed IT Marketing Agency and industry expert Richard Tubb, both of whom stole the show at our recent partner event so we have no doubt it'll be of the usual high calibre and well worth your valuable time. Visiting Edinburgh, Newcastle, Manchester and London, the specific aims of the roadshow are to help you: 
  • Use vendor partnerships to better meet the needs of your customers
  • Develop and execute a go-to-market strategy to help your business develop fast
  • Increase business with sales and revenue strategies for high growth