Managing your overheads.
It’s just one of the endless art forms you need to master when you take the decision to become the owner of a small business.
In an ideal world, your IT expenses at least, would all be handled by a wonderfully competent outsourced IT support firm. Failing that, a trusted team of dedicated IT staff.
In my experience of the size of companies we tend to work with, it’s quite possible you’re not in possession of either of those things, and that can bump IT-related decisions down the priority order occasionally.
Although the types of attacks that cybercriminals are capable of launching these days vary wildly, email is still the number one way they gain access to networks.
As an administrator, you’re the place the buck stops, so one of the the highest priority items on your list of responsibilities should be finding an email security vendor you can rely on.
If you use Microsoft Exchange, MDaemon or another on-premise email server, SecurityGateway from Texas-based MDaemon technologies should absolutely be on your radar.
Out of the box it’ll provide you with highly effective protection against viruses, spam, phishing and spyware, plus short term retention for users, and in this latest release we see enhancements in the very topical area of Data Leak Prevention (DLP) and the addition of basic message archival.
Microsoft have invested tens of millions in their hosting centres, surely as an Office 365 user your data is safe right?
An important point that’s all too often overlooked by businesses moving to Office 365, is that the responsibility for your data does not lie with Microsoft.
They operate a shared responsibility policy, which means it’s the uptime of the service they’re concerned with.
There are no provisions for restoring your messages or mailboxes if they’re somehow compromised, the backups they have are purely for disaster recovery.
In this post I’ll look at this and other reasons you should be giving some thought to the ‘what if?’ question…
Cybercrime. Isn’t it just the gift that the keeps on giving?
Picture the scene…
You’re about to catch a flight, the final boarding call is but minutes away and you remember an email you absolutely had to get sent before take off.
Plucking your laptop from the post luggage check cable spaghetti, you perch in the lounge, successfully connect to the free wifi and hammer out your email masterpiece.
As you don the noise cancelling headphones and breathe a sigh of relief, you’re blissfully unaware that the chap in the lounge you’d assumed was buried in a spreadsheet, was actually running the data ‘sniffing’ software Wireshark.
Not many minutes later, you’re at 30,000 feet and he’s walking away with everything he needs to send email as you, and to view the sensitive contents of your messages (take a look at this video to see just how easy it is!) and to cause havoc for your business.
Not a nice hypothetical.
So what can you do to prevent it happening for real?
Ah, the good old days of Windows ’98.
That period will, of course, stick in your mind for ‘Bootie Call’ by All Saints topping the charts, and the release of the undisputed king of phones, the Nokia 5110.
They were, however, magical times for another reason.
Our businesses weren’t under permanent attack.
Software maintenance cover. Is it just money for old rope?
When everything’s going swimmingly, it’s easy to question whether the money you’re paying for ‘maintenance’ on your software is actually a good investment.
That is until something changes.
IT support companies are generally pretty rubbish at marketing.
“That’s a little harsh” I hear you say?
Of course, there are exceptions. But I speak to lots of MSP business owners in my role here at Zen and I find it’s often something I end up joking about with partners, and that they’re quite open to admit.
In a fascinating interview for TubbTalk, The Podcast for IT Consultants, MSP marketing expert Paul Green shares some unique insight on why he thinks this is the case, and what can be done about it.
On-site or off-site backup.
Which is right for your business?
When you’re thinking about the backup approach that best fits your small business, committing solely to one option is unlikely to be the silver bullet you might like.
However, your choices may not be quite as binary as you could be led to believe either.
What if there was a way to keep a local backup for really quick recovery of files, applications, and servers, that also combined the security and reliability of a cloud giant like Amazon?
Enter BackupAssist and the Cloud Backup Add-on!
Are you an existing MailStore customer? Great news – it’s upgrade O’clock!
Not yet using an archiving solution?
Maybe it’s time to grab a copy of the trial and see what you’re missing?
From keeping those mailbox sizes in check to keeping your email protected against accidental deletion and cybercriminals intent on cryptoransoming you, MailStore offers businesses of all sizes attractive benefits.
Now, MailStore, the popular email archiving software, available as both the classic on-premise version and the Service Provider Edition for MSP’s has released version 11.2 which features Exchange 2019 support (due to be released shortly).
More is better. The mantra of the signature stuffer.
From job titles and contact details to special offers and even instructions to save the trees. Nothing is off limits when it comes to providing ‘useful’ information to our lucky recipients by the medium of email footer.
It’s a perfect picture unless of course, you’re the poor soul tasked with making sure the emails your company sends are consistent, professional and accurate.
If you’re that person, you’re going to love this latest MDaemon release.