5 Essential ‘Tune-up’ Tips for Your MailStore Server

Posted on June 14, 2017 by neilzensoftware

Here at Zen Software, we love the fact MailStore is such a versatile animal, able to work with most mail platforms and the vast majority of requirements users throw at it. However, if you’ve got a large mail server running multiple jobs, or lots of hosted mail accounts, for example, it’s possible at some point that you could find yourself pushing the limits of your hardware or bandwidth.

Optimising it isn’t difficult and largely boils down to how fast and how often you need your new email added to the archive. The temptation when setting it up for the first time is to opt for the ‘as fast as possible’ approach, when in reality you may be hammering your resources unnecessarily.

In this post, I’ll look at that and provide some simple tips for optimising your MailStore installation around your business needs.

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MailStore Service Provider Edition (SPE) – New Simplified Pricing Model

Posted on June 12, 2017 by jameszensoftware

Almost exactly three years after its release and with 320 service providers under their belts, MailStore today introduce a new and simplified price model for the Service Provider Edition of their popular email archiving software for Office365, Exchange, MDaemon and other mail platforms.

The changes will be welcome news if you’re an IT support company wanting to ‘dip your toes’ in the services market without a large upfront commitment. Plus existing customers should be pleased to see improved margins as a result of lower ongoing costs too.

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How to Enable Searching Within Attachments – MailStore Server

Posted on June 7, 2017 by neilzensoftware

Straight out of the box, when you perform searches of your archived email as a MailStore user, it looks for your keywords in the header, body and subject of your messages. What you may not know, however, is that it also has the ability to search within some attachment types too if you enable the feature.

I’ve found this to be incredibly helpful when looking back over conversations with customers, helping me find invoice or project references for example, and I’m sure you’ll find it useful in your working day too.

Attachment searching is actually enabled by default, but it’s limited to only .txt and .HTML file extensions, so you’re not using its full potential.

In this short post, I’ll show you how to enable the feature and get MailStore to re-index your historic email so it works for that too.

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Protecting Against Ransomware – An MDaemon Admin’s Guide

Posted on June 5, 2017 by jameszensoftware

Unless you’ve somehow managed to avoid both the news headlines and the barrage of content from IT security vendors that followed, you’ll no doubt be aware that a couple of weeks ago, there was a particularly severe ransomware attack that affected over 100,000 businesses around the globe, including the NHS.

The latest evidence indicates that the recent ‘WannaCry’ attack originated via an exploit tool created by the NSA, however it’s more common they originate via ‘phishing’ emails, the technique of tricking recipients into clicking a malicious link or opening an attachment, often appearing to be from a colleague or relative.

So with this in mind, now seems like a great time to give you a refresher on the features at your disposal as an MDaemon administrator to help prevent the type of phishing attack that can lead to a ransomware infection, along with some additional tips on best practice.

(Almost all of the security tools for MDaemon are in the SecurityPlus add-on so for the purpose of this post, I’ll be assuming you’ve got that installed.)

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BackupAssist v10 Featuring Direct to Cloud Backup for Amazon and Azure

Posted on May 16, 2017 by jameszensoftware

We’re thrilled to announce that there’s a new version of BackupAssist available today, and with it, new features for backing up your data to the wonderfully reliable and ultra-secure data centres of cloud hosting juggernauts, Amazon and Microsoft (with more to follow).

While you’ll find enhancements to the base product too, the headliner for version 10 is undoubtedly the all-new backup engine that’s behind the new Cloud Backup features.

Brimming with potential, this new technology offers a simple, secure and efficient way to automate getting your important data off-site.

Don’t feel like reading? Check out my ‘Early Heads Up’ video from last week which also tells you everything you need to know about v10.

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How To Set Up Email Reporting In MailStore Server

Posted on April 6, 2017 by neilzensoftware

Last week we let you know about the release of MailStore v10.1, the centrepiece of which was a simple but useful feature we’ve been asked for quite a bit – scheduled email reporting.

You may be thinking, MailStore is German so there won’t be any issues to report on!? Well, not everything about your email is under MailStore’s control, so as an administrator, it’s still nice to see confirmation that your ‘Enten in einer Reihe’ occasionally.

In this blog post, I’ll show you how to enable the delightful HTML report email, and let you know how to get the most from it.

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MailStore v10.1 – Now With Email Reporting For Administrators

Posted on March 30, 2017 by jameszensoftware

Legally secure, fully automated email archiving is something that every business can benefit from, regardless of size or industry.

Today MailStore Server, the world’s leading e-mail archiving solution expands its extensive feature set, to include individual email reports, advanced search settings for users, and further enhancements for administrators.

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