We mentioned previously that as an MSP you should always be on the lookout for those services that can help you generate that all-important recurring revenue, and that cloud-based email archiving is one service that ticks that box. As a MailStore Service Provider Edition (SPE) partner, it's all too easy to share our thoughts and enthusiasm for the benefits email archiving offers. So we are handing you over to Jonathan Edwards of Integral IT.

DEADLINE NOW EXTENDED UNTIL 28TH FEBRUARY 2022! How would you like to rock up to the office to find a bunch of your customers wanting to give you money?

That's exactly what happened to one MSP when he sent a single email about usecure to his customers in December.

The idea was simple, a free 14-day Christmas cyber health check – but the results were incredible.

We were blown away by the response and because it’s so easy to replicate, we’ve turned it into something you don't see often in the MSP space – a Christmas sales incentive! 😊

As an MSP you should always be on the lookout for those services that can help you generate that all-important recurring revenue.

Not only that but ideally services that don't require lots of your precious billable hours to manage and support.

Finally, you shouldn't need to be Jordan Belfort to make sales - let’s be honest, for most MSPs that isn’t the favourite part of the job!

Cloud-based email archiving is one such service that ticks all those boxes, which is why we’re really thrilled to announce we’re now able to offer and support MailStore Service Provider Edition (SPE) as part of our MSP portfolio.

As of today, you can provision, manage and monitor your licence usage, right from within our partner portal AND you can enjoy our top-notch pre and post-sales support.

Standalone? Bundled? Tiered?

Knowing which approach to take to packaging and pricing services is always one of those ongoing topics for Managed Service Providers.

That’s no different in the case of Human Risk Management platform usecure, so in this post, we share what other MSPs do and how they approach this little conundrum!

usecure and Zen Software - 3 methods of pricing overview

In a perfect world, all of your MSP customers would have bottomless pockets.

You'd merrily go about ensuring they're using the latest and greatest tech, and they'd never query an invoice.

Unfortunately, that's not the norm and it's likely you're managing backups for at least one customer with hardware that's past its best before date.

In some cases it can be more cost-effective to continue using older operating systems - but this doesn’t mean it's without any cost at all.

German email archiving vendor MailStore has just announced version 13.2 of their popular archiving solution for M365, Exchange and other mail platforms. The two highlights of this release are a major increase in performance and a significant step in scalability.

Version 13.2 of MailStore Server and MailStore Service Provider Edition (SPE) see an increase in the advised upper limit for user numbers on a given installation, enabling you as the IT service provider to widen the audience you can talk to about archiving to include larger customers now as well as SMB's.

In a move that is sure to disappoint some, Microsoft announced at its Ignite 2020 event that Exchange 2022 will only be available for purchase through a subscription. Exchange alternative without a subscription model While Microsoft has been following the market trend of most software manufacturers and switching to a subscriptions model, until now Microsoft Exchange, SharePoint and Project Server had all avoided the fate of Office 365.

It really does feel like a very long time indeed since we've been able to entertain the idea of getting together at an IT event (or even wanted to!). We're in the privileged position where this now looks like it will be possible, and I can't think of any better event to mark our own return to meeting with real-life 3D people again, than the annual CompTIA conference held this year in Liverpool St, London.

Zen Software's Managing Director, James Steel recently joined CompTIA's Tracy Pound to share his insights and tips on how MSPs can improve their success with marketing.

Tracy is founder and Managing Director of Maximity, a UK-based technology solution provider and chairwoman of the CompTIA board of directors.

As the Covid-19 pandemic hit, there was a big shift in marketing across lots of industries, but especially within the technology and MSP market.

James and Tracy discuss how the need for remote working and the reliance on managed services and solution providers tipped overnight and the opportunities that came about for MSPs and the buyer's journey.

Despite the many advances in digital communication, email still reigns supreme as the bedrock of most business interactions. Although numerous communication platforms like Microsoft Teams and Slack have grown in importance, email remains the most popular and efficient way to communicate for your SMB customers.

There's good reason for this of course - email chains and archives allow us to easily organise and keep track of the back-and-forth flow of conversation. Headers and subjects allow for quickly searchable keywords, and important document attachments can be easily retrieved through a cursory examination of the inbox.