As the trusted IT provider for your clients, one of the 'perks' of your job is that you’re the defacto go-to authority for all manner of (sometimes fairly dry) topics. Email retention policy quite possibly ranks high on the 'dry' scale, but it’s a topic both you and (and they!) really do need to be aware of. The mailboxes of your customers are rapidly growing treasure troves of useful, important and sensitive information, and that will continue to be the case for years to come. This makes them ticking time bombs if not cared for in the right way.

In case you missed the news, as of 1 July 2021, Exclaimer Mail Archiver has been discontinued. But what does this mean for you and your customers? There'll be continued support for Exclaimer Mail Archiver up to September 30, 2022, but if your customers aren't yet ready to give up the many benefits of an independent email archiving solution, you'll need to be discussing migration to a better alternative.

From important information about ongoing deals to sensitive HR records and beyond, email archiving is the ideal way to keep the contents of mailboxes safe but still accessible. It's also an easy way as an IT provider to bolster the standard email backup strategy you put in place for your customers.

 

 

In version 13.1 of MailStore Server and MailStore Service Provider Edition, we see a focus from the development team in two key areas - security and hassle-free management.

Let's take a look at the highlights...

On the last Thursday of every month Zen Software will be hosting a regular Q&A session covering different aspects of MailStore Server, one of the world's leading solutions for email...

Since MailStore Version 13 it is now possible for Microsoft 365 customers to tighten up their security by utilising Microsoft's Modern Authentication integration.

But what changes have been made and how easy is it to convert a MailStore installation over from using Basic Authentication?

Before we begin lets first look at the two modes of Authentication with Microsoft and how they differ.

The MailStore team will be at the CompTIA EMEA virtual conference next week in the ‘Solutions Showcase’.

As a member of Zen’s partner program, they’d very much like you to join them.

This is one of the rare occasions we would ever recommend an industry event to our partner community, however this really is a worthwhile investment of time for any IT provider or MSP looking to grow their business.

Ever wondered about becoming MailStore certified but haven't yet gotten around to it? Perhaps you're already certified but would like to bring your knowledge up to date following the latest major release? Now is the perfect opportunity to address that!