Set up reporting in MailStore Last week we let you know about the release of MailStore v10.1, the centrepiece of which was a simple but useful feature we've been asked for quite a bit - scheduled email reporting. You may be thinking, MailStore is German so there won't be any issues to report on!? Well, not everything about your email is under MailStore's control, so as an administrator, it's still nice to see confirmation that your 'Enten in einer Reihe' occasionally. In this blog post, I'll show you how to enable the delightful HTML report email, and let you know how to get the most from it.

MDaemon 17 Users of Orange (EE), Freeserve or Wanadoo email accounts will need to start thinking about moving to an alternative email provider, following Orange's recent announcement to close the Orange Email service on 31st May 2017. If you're an Orange Email customer and looking for a simple way to take a copy of your historic email before the service terminates, look no further than MailStore Home, the completely free version of our paid product aimed at businesses.

ms-survey-2016The team at German developer MailStore GmbH have again been busy grilling a little over 1000 of their beloved customers for honest feedback on their products, customer service, and support, in the bi-annual MailStore satisfaction survey.  The results (thankfully!) were really good. So good in fact, that they've pulled out all the stops, and celebrated with a rather snazzy infographic to highlight their impressive achievements and to give you a warm, fuzzy glow if you're a MailStore Server, Home, or Service Provider customer.

mailstore-v10In the first major release since the company's acquisition by backup giant Carbonite, MailStore's development team today bring us the most secure version we've seen to date of their popular archiving software. Against a backdrop of increased Internet crime and social engineering threats, we see the German development team really zero in on security enhancements in this latest release - while continuing to make life easier for administrators.

better-mailstore-email-alertsLast year I wrote this article that described how you could use a combination of MailStore email archiver's auditing features, the Windows task manager and a PowerShell script to send you email alerts in the event an archiving job failed. This worked well but it was a little on the keen side, occasionally being triggered by a job failing that would actually just go on to run fine again shortly afterwards.

archiving-mdaemon-email1Our standard recommendation for anyone who wants a true email archiving solution is MailStore Server, however, MDaemon does have some basic archiving capabilities worth being aware of too. Version 16 of MDaemon introduces changes to the way these native capabilities work, so in this post, I'm going to take a moment to explain the changes and the options now available to you.

MDaemon 15.5When vendors announce plans for all singing, all dancing, shiny new reseller incentives, there’s a good chance you’ll be thinking one or both of these things…
  • Why bother - one of the big companies will win
  • I bet this will be a headache to understand
You’d be right. They are common issues. However, we can assure you that neither apply to this one!

The IT Marketing AgencyHi there, I’m delighted and flattered that Zen Software have asked me to write a guest blog, and we thought that some simple steps to get started on marketing your MSP business would be a topic that worked for both of us, and hopefully you, too! Firstly…if you’re not doing ‘much’ (or even ‘any’!) marketing, you’re not alone! In my previous roles of Head of Marketing for Ingram Micro and Network Group as well as in the work I do now, I meet a lot of MSPs. Almost without exception they tell me sheepishly “I know I should be doing more (for which I read ‘some’) marketing”. Or “Here’s my card, but don’t look at the website, it’s being redesigned.” Or if they’re being honest: “I just don’t know where to start!”. So, here’s where to start. And by the end of this blog post, you’ll have no excuse not to – so be prepared! ☺