04
Apr
Visit Zen Software @ InfoSecurity Europe (24th-26th April 2012)
We're but a few weeks away from the annual industry pilgrimage to Earls Court for the biggest of the IT and security shows in this country, InfoSecurity Europe. Each year IT professionals (and the not-so) gather at InfoSec to take in keynote talks from industry experts, strengthen relationships with customers and suppliers, keep an eye on the competition and of course, pick up plenty of promotional tat for the kids.
This year will be slightly different however, as visitors will notice that the show's noticeably better than previous ones thanks to the addition of the Zen Software stand in the new exhibitor area. It's possible I'm overestimating the impact we'll have but in any case, we're genuinely pleased to be a part of the show and that we'll be down there unashamedly flogging our wares in our compact but charming booth (K94). 
One of the things I like about MailStore is the simplicity with which local users can be managed, so I wanted to take a moment to provide you with an overview of the various options available to you in this area.
Before I start, I should point out, that for each member of staff having their email archived, an account must be created in MailStore and a user licence allocated.
One option is to create accounts manually within MailStore, entering the relevant information for each, which will typically include passwords, email addresses and access rights. This works perfectly well for smaller installations, but when dealing with more than a handful of user accounts it does start to make more sense to consider synchronising your MailStore user list with an external user directory service.
I don't often get asked about the MailStore proxy, as most of our customers tend to use a local email server of some kind such as MDaemon or Microsoft Exchange where it's not needed. Every so often however, I'll be asked about creating a centralised archiving solution for an off-site POP3/ SMTP service which is where it provides a simple but effective solution.
Typically customers using these services will have have been using simple, user-based archiving such as the manual creation of local PST files which may or may not be include in a wider backup strategy - by no means an ideal solution.
Exciting stuff! One of the
We get a lot of requests regarding the remote support tool we choose to use when taking control of customer PC's. For many years we've been using one such tool that we refer to as 'rs.exe'.
This is actually a free customised tool based on the 'Ultra VNC Single Click' package