In the last couple of weeks I've come across a few customers with MailStore installations where they've experienced corruption of their archived data due to either a damaged disk, RAID failure or power outage for example. All of these situations are of course completely outside of MailStore's control but they're ones where the only practical recovery method is to rebuild from a previous backed up version of the MailStore data.

Just a quick entry to share with you that MailStore have recently announced child aid agency UNICEF have begun using their popular email archiving software at their Switerland offices. http://www.unicef.org.uk/...

Using the MailStore search feature makes it very easy to find messages. Once you've located the message you're after, MailStore gives you a few options such as view, reply, forward or restore, which make it easy to manage single messages however you wish. In this post I'm going to take a look at how you can use MailStore to take this a step further and quickly restore whole folders, complete with the messages they contain to various destinations.

Finding the email you're after in MailStore using the Outlook search plug-in is beautifully straight forward. In the vast majority of cases simply entering the word you think is likely to appear in the to/from address, subject, message body or even in attachments is enough, however every so often it can be useful to have the ability to whittle down your search results further or be more specific.

Over the past 12 months we've been actively involved in passing feature requests back to MailStore on behalf of our customers, and its great to see how many of these...

Zen Software at Infosec We're but a few weeks away from the annual industry pilgrimage to Earls Court for the biggest of the IT and security shows in this country, InfoSecurity Europe. Each year IT professionals (and the not-so) gather at InfoSec to take in keynote talks from industry experts, strengthen relationships with customers and suppliers, keep an eye on the competition and of course, pick up plenty of promotional tat for the kids. This year will be slightly different however, as visitors will notice that the show's noticeably better than previous ones thanks to the addition of the Zen Software stand in the new exhibitor area. It's possible I'm overestimating the impact we'll have but in any case, we're genuinely pleased to be a part of the show and that we'll be down there unashamedly flogging our wares in our compact but charming booth (K94).

dir_services.jpgOne of the things I like about MailStore is the simplicity with which local users can be managed, so I wanted to take a moment to provide you with an overview of the various options available to you in this area. Before I start, I should point out, that for each member of staff having their email archived, an account must be created in MailStore and a user licence allocated. One option is to create accounts manually within MailStore, entering the relevant information for each, which will typically include passwords, email addresses and access rights. This works perfectly well for smaller installations, but when dealing with more than a handful of user accounts it does start to make more sense to consider synchronising your MailStore user list with an external user directory service.

When I'm running MailStore webinars, I'm frequently asked about file groups and how they work. I've written this article to give you a good idea of how you can manage your existing file groups, how they can be moved around and what to do with those containing older email.

So what exactly is a file group?

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