It's likely that if you've been using Outlook to archive your emails, by the time you get to the point where you're ready to  use a dedicated email archiving product such as MailStore, you'll have a number of PST archive files knocking about, and quite possibly in a variety of locations. There are a long list of reasons why we recommend against archiving to PST (which you can read all about in another post), but in this article I'm going to focus on what to do if you have gone down that route, and show you how to upload and centralise multiple PST archives in one go rather than one at a time.

How should you archive with MailStore?       If you've just downloaded MailStore, you're no doubt primed and ready to start hitting "next, next, next" to get up and running as soon as possible. Before you do however, it is worth just taking a moment to think about your requirements in a little more detail. We see all sorts of weird and wonderful variations to cater for different customer scenarios, but in most cases you'll need to consider which combination of "journalling", and direct connection to individual mailboxes you're going to use to archive your email.

"Simplify it" was the brief the BackupAssist team were given to work with for version 7 and those of you who've been following our preview posts will already know that's exactly what they've managed to achieve. I'm pleased to be letting you know the latest major release of the fantastic BackupAssist software is now available for download from our site. Download BackupAssist v.7.0 here. "What's new in version 7?" video here.

MailStore 8 box shotThe latest major new release of MailStore is now live and available for download from our Web site. Version 8.0 brings a selection of updates and fixes along with new support for Microsoft Exchange Server 2013 and Microsoft Outlook 2013 (including Click-to-Run for Office 365). For those of you running Outlook 2010 64-bit there is also a 64-bit version of the MailStore client available.

If you've used Achab's Archive Server (ASM) software in the past and upgraded to MailStore, it's highly likely you'll be wanting to bring across that historic archived data to the new platform. There are two ways you can go about importing an external ASM archive to MailStore - either directly as files, or, via your MDaemon email server. One of the limitations of importing directly into MailStore is that mail can't be sorted on a per-user basis and instead the archive will have to reside under a single MailStore user account which you delegate access to via MailStore's permissions system. It's for this reason that we tend to recommend the second option and utilise the MDaemon server as an intermediary for MailStore to collect the old archive data from.

We have seen two separate issues recently where MailStore had been configured to use directory services to synchronise its user list with an external source. One being an MDaemon mail server and the other on a machine running Kerio Connect. In both cases, even though the IMAP user account details were correct, the password check failed with an error that suggested a bad authentication result.