With the recent Panda Antivirus signature problem still fresh in my mind, and as a fair few of our support calls continue to be antivirus related, I thought you might find it useful if I share some of the antivirus issues we see regularly tripping customers up.
Of course every software vendor professes their product incorporates the latest and greatest protection technology. When you’re working out what to use as a Systems Administrator however, it’s also important to think beyond that and specifically about how your proposed solution will interact with other applications in your network environment.
These are a handful of the areas we find usually end up resulting in a support call.
As Office365 and other hosted Exchange platforms continue to attract more users, we’re starting to see more demand from customers looking for a way to keep an offline copy of their data ‘just in case’ the unthinkable should happen.
MailStore is perfect for automating this process, and while there’s a good setup guide online to cover the basics, last week a customer called in asking for help with the more ‘niche’ requirement of setting up MailStore to archive email going to aliases in O365.
We’ve seen a sharp increase today in new virus variants getting through to email users due to the speed at which they’re evolving to avoid detection.
Identical messages can arrive sometimes minutes apart but already containing different variants of the virus, making it a game of cat and mouse for the security vendors to keep up.
The fake Amazon order confirmation complete with suspicious-looking ZIP file is the one we’ve heard a lot of reports about but I should stress these emails change by the minute so it’s worth just thinking twice before you click links or open anything resembling an attachment.