If you have ever suspected that a slow performing server is down to slow access to a hard drive you may have started searching the web for a tool to help diagnose the root of the problem.
What you might not know is that Windows has a very handy built-in tool for doing just that and can provide some excellent real-time statistics.
MailStore is a Windows-based email archiving solution suitable for use with a wide range of on-premise and cloud email solutions. In this latest video update, Neil Perry shows you how to configure...
As you may have picked up in our recent post, we ran a 40 minute webinar last week via YouTube providing an overview of the benefits and a look around the interface...
Cloud, private-cloud, multi-tennant, hosted, SaaS, service provider, xSP - the myriad of terminology used to describe products such as MailStore Service Provider Edition are practically endless it seems.
This probably explains why lots of our partner program members, all typically IT support companies servicing SMB's, have been asking for further clarification around exactly what this new version of MailStore actually is and how it works before they've been able to decide whether it's right for them.
For this reason we're now running a small number of free 30 minute(ish) webinar sessions which will answer the questions - "What is it?" and "Is it for me?". Essentially it is a high level overview and then time for a group Q & A.
In most deployments of MailStore we recommend your journalling job is configured to archive a selection of journalled or 'copied' emails for all your users.
This type of job is designed to interrogate each message that it archives and look for headers that it can match to decide which user's archive it should store the message under.
In a perfect installation where all of your MailStore users have been setup correctly, every journalled message should find the correct corresponding users archive. But it is common to overlook some addresses and you may find email appearing in the general 'Unknown e-mail archive' instead.
The Financial Conduct Authority (FCA) are the the organisation responsible for regulation and protection of all aspects of the financial services industry in the UK. If you're a company operating in this sector, their somewhat 'comprehensive' guidelines aren't ones you can afford to ignore.
The FCA Handbook covers a wide range of provisions, however in this post I'm going to focus on those that apply to email storage and archiving only - hopefully saving you a little legwork when it comes to checking whether you currently comply.
This is a follow-up to the more general post we published last year addressing the legislation and compliance requirements that apply to UK businesses in relation to email storage.
Run by Erik Blum, an IT Manager at one of the top 500 companies in the United States, ITSMDaily.com is a news and reviews Web site aimed at IT professionals.
As a user of Microsoft Exchange, Erik made the choice to archive his email with MailStore Server instead of Exchange's archiving features and is keen to share his findings with his audience.
Something I get asked for by MailStore customers on a regular basis is an easy way for one user to search for messages within another's archive.
One approach to this would simply be to log into the MailStore client as an Administrator, which would give you full rights over all the user archives but this is only really useful for one-off access - there is a much more elegant way to tackle this...
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As Office365 and other hosted Exchange platforms continue to attract more users, we're starting to see more demand from customers looking for a way to keep an offline copy of their data 'just in case' the unthinkable should happen.
MailStore is perfect for automating this process, and while there's a good setup guide online to cover the basics, last week a customer called in asking for help with the more 'niche' requirement of setting up MailStore to archive email going to aliases in O365.
