25 Oct

The world of online data storage, and specifically email archiving, has changed immensely in the last few years.

When Exchange Online was announced on June 3rd, 2015, it promised a “truly bottomless archive”. So long as the necessary licenses were in place, Office 365 E3, Exchange Online, or Exchange Online Plan 2, mailboxes would never run out of storage.

At least, that was the initial pitch.

Unfortunately, the phrase “truly bottomless archive” hasn’t totally held up.

On November 1st, 2021, Microsoft has announced they'll begin enforcing a cap on their unlimited archiving to 1.5 TB.
06:25 / MailStore / News
15 Oct

It's a special day for our friends over at German vendor MailStore Software!

To celebrate an incredible 15 years in business, they've come up with an exclusive offer through the month of November for anyone purchasing a new MailStore Server license.

From 15th October to 15th November 2021, all new MailStore Server license purchases will receive an additional 3 months of free upgrade cover and support in addition to the selected term.

If you're going for a 1-year option that's 15 months for the price of 12 (or an extra 25%)!

09:40 / MailStore / News
29 Sep

German email archiving vendor MailStore has just announced version 13.2 of their popular archiving solution for M365, Exchange and other mail platforms. The two highlights of this release are a major increase in performance and a significant step in scalability.

Version 13.2 of MailStore Server and MailStore Service Provider Edition (SPE) see an increase in the advised upper limit for user numbers on a given installation, enabling you as the IT service provider to widen the audience you can talk to about archiving to include larger customers now as well as SMB's.

17:09 / MailStore / MSP / News
14 Aug

Despite the many advances in digital communication, email still reigns supreme as the bedrock of most business interactions. Although numerous communication platforms like Microsoft Teams and Slack have grown in importance, email remains the most popular and efficient way to communicate for your SMB customers.

There's good reason for this of course - email chains and archives allow us to easily organise and keep track of the back-and-forth flow of conversation. Headers and subjects allow for quickly searchable keywords, and important document attachments can be easily retrieved through a cursory examination of the inbox.

13:47 / MailStore / MSP / News
28 Jul

As the trusted IT provider for your clients, one of the 'perks' of your job is that you’re the defacto go-to authority for all manner of (sometimes fairly dry) topics. Email retention policy quite possibly ranks high on the 'dry' scale, but it’s a topic both you and (and they!) really do need to be aware of. The mailboxes of your customers are rapidly growing treasure troves of useful, important and sensitive information, and that will continue to be the case for years to come. This makes them ticking time bombs if not cared for in the right way.
21:27 / IT Support / MailStore / News
23 Jul

In case you missed the news, as of 1 July 2021, Exclaimer Mail Archiver has been discontinued. But what does this mean for you and your customers? There'll be continued support for Exclaimer Mail Archiver up to September 30, 2022, but if your customers aren't yet ready to give up the many benefits of an independent email archiving solution, you'll need to be discussing migration to a better alternative.
15:34 / MailStore / News
21 Apr

From important information about ongoing deals to sensitive HR records and beyond, email archiving is the ideal way to keep the contents of mailboxes safe but still accessible. It's also an easy way as an IT provider to bolster the standard email backup strategy you put in place for your customers.

 

 

In version 13.1 of MailStore Server and MailStore Service Provider Edition, we see a focus from the development team in two key areas - security and hassle-free management.

Let's take a look at the highlights...

19:49 / MailStore / News
21 Jan

On the last Thursday of every month Zen Software will be hosting a regular Q&A session covering different aspects of MailStore Server, one of the world's leading solutions for email...

11:11 / MailStore
12 Jan


Microsoft have announced that Basic Authentication is being deprecated and that they will start turning this authentication type off on 365 tenants beginning October 2022.

MailStore version 13 onwards makes it possible for Microsoft 365 customers to tighten up their security by utilising Microsoft's Modern Authentication integration.

This article aims to explain what changes have been made in MailStore to support Modern Authentication and what the process is to convert a MailStore installation over from using Basic Authentication to Modern Authentication.

So what changes need to be made in MailStore?

All the steps for configuring MailStore to archive an Office 365 Platform using Modern Authentication all covered in this MailStore 'Implementation guide'

However if you are converting an existing MailStore installation over from Basic Authentication to Modern Authentication, these are the main steps we would advise: (please check each step carefully)

  1. Stop or delete all existing jobs from running by converting them to 'Manual' mode. An existing "journaling" job doesn't need to be removed.

  2. Remove all existing basic authenticated users from MailStore with the exception of the default admin account (If you have any existing custom permissions for users to access other archives, you may want to make a note of these before you remove them and recreate them once the new users have been re-synced).

  3. Synchronise your users again using the new Directory Services method 'Microsoft 365 (Modern Authentication)' - the details are in this guide. or you can follow this video

  4. Once your users are synchronising correctly try logging in as one of the users using the MailStore Web Interface  - this will check the verification is working correctly.

  5. Create new archive jobs using the Email-Servers > Microsoft 365 Type to mirror any existing jobs you have set up using Basic Authentication. See this video for an overview 

  6. If the username format differs from the old username format, you may find you now have duplicate archives. To resolve this, rename the old archive so it has the username of the new archive. This action will cause MailStore to merge both the old archive and the new archive into a single new username archive.

The remainder of this guide explains how Basic Authentication differs to Modern authentication, to help you understand the mechanisms involved. 

09:08 / MailStore / News
08 Oct

The MailStore team will be at the CompTIA EMEA virtual conference next week in the ‘Solutions Showcase’.

As a member of Zen’s partner program, they’d very much like you to join them.

This is one of the rare occasions we would ever recommend an industry event to our partner community, however this really is a worthwhile investment of time for any IT provider or MSP looking to grow their business.

10:18 / MailStore / News