Blog

12 Nov

We've seen a sharp increase today in new virus variants getting through to email users due to the speed at which they're evolving to avoid detection.

Identical messages can arrive sometimes minutes apart but already containing different variants of the virus, making it a game of cat and mouse for the security vendors to keep up. The fake Amazon order confirmation complete with suspicious-looking ZIP file is the one we've heard a lot of reports about but I should stress these emails change by the minute so it's worth just thinking twice before you click links or open anything resembling an attachment.
12:59 / MDaemon / News / SecurityGateway / Support queries shared
07 Nov

UPDATE: 10/12/13 Google released Android 4.4.2 today and I can confirm that this now fixes the Exchange sync issue on my Nexus 5. See below for more details... A couple of us in the office have just taken delivery of some shiny new Nexus 5's - fantastic devices we're really happy with but we've unfortunately both come across what looks to be a known issue setting up the ActiveSync connection to synchronise them with MDaemon Messaging Server. MDaemon has an integrated ActiveSync server but this issue with the devices will also apply to those of you who use Microsoft Exchange.
12:36 / MDaemon / News / Tech tips
06 Nov

BackupAssist announcementIn the latest version of BackupAssist (7.3.1), there was a change to the activation process I'd like to make you aware of as it's understandably catching a few customers out. In the latest version there was a change implemented to help ensure that as a customer you're on the 'local' build of the software, complete with support links that point back to our technical team here in the UK.
10:28 / BackupAssist / News / Tech tips
17 Oct

BackupAssist Technical Support InsightWe often get support queries where the PC clock has been the cause of an issue but never have I seen a few minutes of drift make such a difference. This one isn't actually specific to BackupAssist but it did rear its head with a customer who happened to be storing their backups on a local NAS. The backup job in question was a 'file protection' one, so the simple backup of files to a local network share as a destination. The job had run fine for many days without errors but suddenly overnight the job would fail with an error like the one below:-
14:12 / BackupAssist / Support queries shared / Tech tips
16 Oct

New MDaemon release MDaemon version 13.6 is out today and with it some useful enhancements, particularly if you're using ActiveSync with your mobile devices. Download MDaemon 13.6 View the release notes It's worth noting this release includes a whole host of minor tweaks to Worldclient (notable an HTML signature editor) and WebAdmin which you can read about in the release notes but I think it's the following you'll be most interested in.
12:33 / MDaemon / News
15 Oct

Create a disposable email address using MDaemonI recently stumbled across this post about Outlook.com accounts which talks about being able to give out a temporary valid email address, without having to reveal your main account - something you can also do in MDaemon Messaging Server. The 'sub-addressing' feature in MDaemon has been around for years but it's one of those that's often overlooked because it's a little buried in the account options section.
16:36 / MDaemon / Tech tips
15 Oct

Move your BackupAssist folderIf you've been using BackupAssist for a long time, and the drive you installed it on wasn't the largest to begin with, you might be finding it's starting to outgrow it. Your BackupAssist installation folder will become larger over time, primarily because it stores reports and diagnostic files in the program data folder. Why not just delete old reports? Well you could, and that will help as a quick fix but it will only stop the problem temporarily. The developers are aware that some more options would be useful here to better manage this, but in the meantime, here's a simple workaround you can deploy to reclaim that space by moving BackupAssist to a different drive which takes up most of the space.
16:29 / BackupAssist / Tech tips
07 Oct

Interested in MailStore but too busy to install the trial? Struggling to fit in a live webinar? A close second are the recorded versions I post from time to time on the Zen Software Youtube Channel like this one, entitled an Introduction to MailStore. No, you won't get to ask me lots of awkward questions via the live chat which is obviously a shame (!), but it is better suited to skimming through over a coffee if you're flat-out taking care of the day job. 
11:38 / MailStore