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Product review by ITSMDailyRun by Erik Blum, an IT Manager at one of the top 500 companies in the United States, ITSMDaily.com is a news and reviews Web site aimed at IT professionals. As a user of Microsoft Exchange, Erik made the choice to archive his email with MailStore Server instead of Exchange's archiving features and is keen to share his findings with his audience.

The ultimate list of useful links for IT professionalsSo it's here - we've reached the third and final part of our series of posts designed to arm you with all of the tools you need to survive the minefield that is IT support. It's time for you to put the knowledge we've provided you into practice and to go it alone. It's been emotional. God speed. Our ultimate list is compiled by IT professionals from across the UK.

MDaemon 14 was released earlier this week and with it, an updated webmail client with a snazzy new look and feel. Outlook has a tendency to hog large chunks of memory and this, coupled with the cost of the licencing means that there's an emerging market of users like myself who are looking for an alternative.

If you're not already familiar with Rsync, it's the method (or 'protocol' to be posh about it) that BackupAssist uses to send data off-site to locations such as NAS boxes or to other servers. QNAP make a NAS device that's popular with our customers and this week I came across an issue with backing up via Rsync to it that I've seen before... ...cue helpful (hopefully) blog post!

Microsoft's decision last year to call time on Small Business Server has created a noticeable boost in demand for 'on-premise' email server software that will play nicely with Server 2012.  Small businesses unwilling or unable to follow the Microsoft route of moving everything to the cloud have been left looking for alternative suitors to Exchange that can offer the same experience for their Outlook, Web and mobile device users. MDaemon Messaging Server is one such alternative. A staggering 18 years on from it's initial launch as one of the first Windows mail servers, we take a look at what's new in the latest and greatest version 14...

It's a bit of a niche technical one this but as I've had several reports of it recently I wanted to share this one with you in case it helps. If you're an MDaemon customer you may have started to see the following errors in the SMTP (Out) logs when trying to send email to some specific external hosts... “SSL negotiation failed*,*error code 0x80090326” What this boils down to is an issue where MDaemon and the remote SMTP server cannot find a common set of SSL ciphers that they both have available to use.

Something I get asked for by MailStore customers on a regular basis is an easy way for one user to search for messages within another's archive. One approach to this would simply be to log into the MailStore client as an Administrator, which would give you full rights over all the user archives but this is only really useful for one-off access - there is a much more elegant way to tackle this...