01
May
New webinar: What is MailStore Service Provider Edition? Is it for me?
Cloud, private-cloud, multi-tennant, hosted, SaaS, service provider, xSP - the myriad of terminology used to describe products such as MailStore Service Provider Edition are practically endless it seems.
This probably explains why lots of our partner program members, all typically IT support companies servicing SMB's, have been asking for further clarification around exactly what this new version of MailStore actually is and how it works before they've been able to decide whether it's right for them.
For this reason we're now running a small number of free 30 minute(ish) webinar sessions which will answer the questions - "What is it?" and "Is it for me?". Essentially it is a high level overview and then time for a group Q & A.
In most deployments of MailStore we recommend your journalling job is configured to archive a selection of journalled or 'copied' emails for all your users.
This type of job is designed to interrogate each message that it archives and look for headers that it can match to decide which user's archive it should store the message under.
In a perfect installation where all of your MailStore users have been setup correctly, every journalled message should find the correct corresponding users archive. But it is common to overlook some addresses and you may find email appearing in the general 'Unknown e-mail archive' instead.
The 
There's a new minor BackupAssist release today and if you run system protection jobs on Hyper-V host machines, it's one you'll want to make sure you download.
Following a Microsoft update to Server 2012 R2, some new error messages had been appearing in the job reports.
I'm pleased to report that as always, BackupAssist have been quick to respond and within a couple of days we now have this fix.
I'm a little ashamed to admit that the public launch of Microsoft's SQL Server 2014, on any Product Manager's dream launch date of April 1st, managed to somehow completely pass me by.
This did however, make it all the more impressive when our friends over at BackupAssist announced they've already implemented support for it in their latest version of their fantastic backup software for small businesses.
This now officially expands BackupAssist SQL support to include:
SQL 2014, SQL 2012, SQL 2008/R2 and SQL 2005.
Are you an MDaemon user and still wasting time dealing with spam email?
Now is a great time to take SecurityPlus for a test drive as Alt-N Technologies are offering 20% off all NEW licences until the end of June 2014 (discount applied automatically during checkout).
So it's here - we've reached the third and final part of our series of posts designed to arm you with all of the tools you need to survive the minefield that is IT support.
It's time for you to put the knowledge we've provided you into practice and to go it alone.
It's been emotional. God speed.
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