27
May
Reseller interview: Medhurst IT on becoming MailStore certified (MCAS)
One of the benefits we offer to registered resellers of our email archiving software, MailStore, is a free online product certification course followed by an official accreditation for those that complete it successfully.
The idea of the course is to improve confidence in selling and supporting the software, and benefits include an increased level of discount for a period and official logo for use on the site.
Medhurst IT are one such company who decided to put a number of their staff forward and our colleagues over at German developer MailStore took a few moments to ask them about their experiences.
10:44 /
MailStore
A new update for MailStore has just been made available by the German development team and is now available to download from our 
We have recently been dealing with a range of customers who are using the SecurityMetrics 
Just a short and simple support issue this time, but one that we have seen a couple of times now so I thought it was worth sharing.
As always, the 
A new update for BackupAssist has just been made available by the Australian development team and is now available to download from our Web site.
As you can see from the release notes this update consists primarily of fixes although if you're a reseller you might be interested to learn that it's now possible to add your own logo in to the interface and splash screen of BackupAssist.
In the last few weeks we have started seeing an increase in support requests relating to email delivery problems that are outside of the control of the MDaemon server. Specifically this happens when companies are relying on an ISP mail platform to provide POP3 mailboxes and