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We're pleased to announce our new Web site is now ready for use! Designed from the ground up, it includes an all new order process, and vastly improved back end systems...

Thames Valley SBS GroupPerhaps 'roadshow' is stretching it a bit, but those of you who visit the blog regularly will probably have picked up on the fact Neil and I have been taking our bumper Powerpoint deck around the country to the various regional SBS community groups.

As well as letting you know whether or not the MDaemon server is running, the MDaemon envelope icon in the system tray will also change colour depending on the current server status. Where is the envelope icon? When MDaemon is running as a system service it will show a status icon in the system tray. Unfortunately the latest Microsoft Operating systems restrict running  services from interacting with the desktop automatically. Within Windows 7 and Windows Server 2008 you will only see the MDaemon system tray icon after you have launched the MDaemon configuration session from the start menu at least once as the logged in user. You can then close the MDaemon configuration session and the icon will remain.

BackupAssist imaging jobs utilise the Microsoft Windows imaging engine to backup and write your data. As some of you may already be aware, there is a known Microsoft issue when using the Windows imaging engine to back up to a destination drive that is utilising 4K bytes per cluster. This typically relates to the larger (>2TB) USB hard drives that are now becoming more common. Some hard drives can be reformatted using 512 bytes per cluster rather than 4K bytes per cluster but unfortunately not all have this option.

We have seen two separate issues recently where MailStore had been configured to use directory services to synchronise its user list with an external source. One being an MDaemon mail server and the other on a machine running Kerio Connect. In both cases, even though the IMAP user account details were correct, the password check failed with an error that suggested a bad authentication result.

Best wishes for 2013 Happy New Year everyone. A big thank you to all of you who've shown support, whether it's by using one of our products or simply by visiting our blog pages occasionally. From all of the team here at Zen Software, we hope you have a happy, healthy and prosperous 2013. As those resolutions start to kick in and we're looking forward to making sure we start  2013 in the best way possible, I wanted to stop for just a moment and share with you which of the posts on the blog were most popular in 2012. You never know, you might just have missed a gem or two!

As you can imagine, this one's got the potential to cause a fair amount of head-scratching - I see it quite a lot too. Symptoms are that messages are being incorrectly quarantined by MDaemon's security module SecurityPlus even though the message is from a trusted sender and the attachment is clean of any viruses. Typically when we look into these examples there is one common factor.