Our installation guide for MDaemon users details how to get MailStore up and running using a combination of two archiving jobs (journalling and mailbox). That works really well if you want to archive everyone's mail, but sometimes I'm asked about archiving for a handful of users only. Fortunately MDaemon uses a highly customisable content filter to journal mail which means it's flexible enough to make this possible...here's how I suggest you go about it...

Interested in MailStore but too busy to install the trial? Struggling to fit in a live webinar? A close second are the recorded versions I post from time to time on the Zen Software Youtube Channel like this one, entitled an Introduction to MailStore. No, you won't get to ask me lots of awkward questions via the live chat which is obviously a shame (!), but it is better suited to skimming through over a coffee if you're flat-out taking care of the day job. 

Integrating previously archived emails from other third-party archiving solutions is not a new feature in MailStore but from version 8.1 it has been made much easier thanks to a new archiving profile job. This new profile can archive and sort emails collected from file sources and so it opens up a realm of possibilities and very much simplifies the process.

A question I'm frequently asked by users is "What happens to a user's mailbox in the event they leave the company?". My first response is usually to qualify what's going to happen with their email address once they've left. Will the address leave with them and will all further messages sent to that address will be bounced? Or will there be another member of staff taking over their role who'll need visibility of those existing messages? This is a decision for the business and companies will differ from each other in how they'll want to approach the managing of mailboxes and of staff turnover. Typically I find that companies will remove the Active Directory account as soon as the person has left, and they'll probably also choose to remove the email account from the mail server. Most organisations will tend to keep the email archive for this user intact for some time.

Leading Microsoft Exchange resource site, MSExchange.org, has again awarded MailStore Server with their best accolade in a recent review conducted by Exchange expert, J. Peter Bruzzese. Bruzzese conducted a thorough test...

One of the benefits we offer to registered resellers of our email archiving software, MailStore, is a free online product certification course followed by an official accreditation for those that complete it successfully. The idea of the course is to improve confidence in selling and supporting the software, and benefits include an increased level of discount for a period and official logo for use on the site. Medhurst IT are one such company who decided to put a number of their staff forward and our colleagues over at German developer MailStore took a few moments to ask them about their experiences.