Blog

system-protectionI'm frequently asked by customers to explain exactly what's happening when BackupAssist performs a 'System Protection' job, so I figured a blog post on it was well overdue! Now bear with me as it may seem a little heavy going if you're new to the subject, but this stuff really is genuinely useful to get your head around, regardless of the backup software you use.

Set up an out of office responder in MDaemon

Before you hang up your mouse for the Christmas break, it's a good idea to make sure that if anyone contacts you via email, they know whether you're available and if not, when you'll be back. If you use MDaemon Messaging Server, rather than all staff replicating the same out of office autoresponder, you can use a simple temporary account and content filter rule to create a global version for all staff.

Cloud Hosted MDaemonIt's with great pleasure that I'm able to announce the launch of an exciting new service from Zen Software - Cloud Hosted MDaemon Mail Server. This new addition to our portfolio provides the perfect way for companies who recognise the benefits of having their own dedicated mail server, to also take full advantage of the benefits the cloud and hosted services bring.

While it'll probably never be 100% effective, the level of email security we have available to us today is less expensive and more effective than it's ever been. This may go some way to accounting for the recent rise, and added sophistication in phishing attacks as criminals choose to target the new weakest link, now located between the chair and keyboard.

BackupAssist v9.0Weak passwords are the most common method by which email accounts and servers can become compromised by spammers.  The great news is that Exchange alternative MDaemon Messaging Server, now offers an easy way to identify when somebody's using one that isn't secure via a simple but effective new reporting feature. Whether you then decide to name and shame, or just to give them a friendly nudge is entirely up to your discretion! :).

BackupAssist v9.0Exciting stuff this morning - the latest major version of the ever-popular BackupAssist has been made live on our site and there's lots in it to talk about. A couple of notes before I go in to the highlights...
  • If your current licence is expired, you have until precisely Midnight tonight to take advantage of our renewals promotion!
  • Thanks so much to all who participated in the beta test phase - we had a great response and it's been a huge help in ensuring this release is the best it possibly can be.

The IT Marketing AgencyHi there, I’m delighted and flattered that Zen Software have asked me to write a guest blog, and we thought that some simple steps to get started on marketing your MSP business would be a topic that worked for both of us, and hopefully you, too! Firstly…if you’re not doing ‘much’ (or even ‘any’!) marketing, you’re not alone! In my previous roles of Head of Marketing for Ingram Micro and Network Group as well as in the work I do now, I meet a lot of MSPs. Almost without exception they tell me sheepishly “I know I should be doing more (for which I read ‘some’) marketing”. Or “Here’s my card, but don’t look at the website, it’s being redesigned.” Or if they’re being honest: “I just don’t know where to start!”. So, here’s where to start. And by the end of this blog post, you’ll have no excuse not to – so be prepared! ☺