30
Mar
The Top 8 Antivirus Issues That Catch Our Customers Out
With the recent Panda Antivirus signature problem still fresh in my mind, and as a fair few of our support calls continue to be antivirus related, I thought you might find it useful if I share some of the antivirus issues we see regularly tripping customers up.
Of course every software vendor professes their product incorporates the latest and greatest protection technology. When you're working out what to use as a Systems Administrator however, it's also important to think beyond that and specifically about how your proposed solution will interact with other applications in your network environment.
These are a handful of the areas we find usually end up resulting in a support call.
12:36 /
BackupAssist / MailStore / MDaemon / News / SecurityGateway / Support queries shared / Tech tips
Rochdale, Lancashire. Birthplace of the Co-op, star of cinema and music hall Gracie Fields and home to such celebrity A-listers as Bill Oddie and Noorul Choudhury of BBC's The Apprentice. Week six no less.
An unlikely location for a "tech hub" you may think, and you'd be right...
Today sees the release of the latest major version of MDaemon, the popular email server for Windows and alternative to on premise Exchange.
Like all MDaemon releases, the developers at Alt-N continue to add new customer requested features and enhancements.
If you're already backing up your email as part of a standard routine, you could be forgiven for thinking that adding archiving to the mix would needlessly be doubling up.
I should mention at this point, if you're not doing anything at all, then you really need to be rectifying that situation rather than reading our blog (as nice as it is to have you).
We've just made the latest version of MailStore live on our site and if you, or perhaps your customers, are users of Google Apps, it's one I highly recommend you download.
The ability to archive Google mail isn't completely new to MailStore, however in previous versions, each mailbox would need to be archived individually, requiring a separate archiving 'job' and manual entry (and ongoing maintenance) of username and password credentials.
In version 9.1, the German developer have now made the whole process a breeze.
You may have picked up in the IT press recently that we're starting to see an industry-wide movement to a new, and importantly more secure, standard of SSL certificate.
Alt-N Technologies, developer of the Exchange alternative 
This year in particular, I've seen an increasing number of users' email account credentials become compromised, which has allowed spammers free reign to use their mail server to send spam out to the Internet.
The usual result is an overflowing outbound mail queue, thousands of bounce messages coming in and your server's IP address being blacklisted.
The first thing to note is that if your company has an email server, you should assume that spammers will always be trying to hijack users' accounts by guessing their passwords.
In this post I will run through a few simple pro-active settings checks that can reduce the chances of this happening and - in the unfortunate event that it does happen - can limit the resulting negative effects.
Our friends over at the German developer of 
Cyren's quarterly Internet Threat Trends reports are a MUST READ for IT professionals and MSP's alike and this one is no exception.
You could be forgiven for not recognising the Cyren name as they've 
If you're using Office 365, or one of the many hosted Exchange variants available today, you may be aware that MailStore has long been able to give you a complete and automatically synchronised off-site copy of your mail.
I've always been happy recommending it as a solution,