system-protectionI'm frequently asked by customers to explain exactly what's happening when BackupAssist performs a 'System Protection' job, so I figured a blog post on it was well overdue! Now bear with me as it may seem a little heavy going if you're new to the subject, but this stuff really is genuinely useful to get your head around, regardless of the backup software you use.

Cloud Hosted MDaemonIt's with great pleasure that I'm able to announce the launch of an exciting new service from Zen Software - Cloud Hosted MDaemon Mail Server. This new addition to our portfolio provides the perfect way for companies who recognise the benefits of having their own dedicated mail server, to also take full advantage of the benefits the cloud and hosted services bring.

While it'll probably never be 100% effective, the level of email security we have available to us today is less expensive and more effective than it's ever been. This may go some way to accounting for the recent rise, and added sophistication in phishing attacks as criminals choose to target the new weakest link, now located between the chair and keyboard.

BackupAssist v9.0Weak passwords are the most common method by which email accounts and servers can become compromised by spammers.  The great news is that Exchange alternative MDaemon Messaging Server, now offers an easy way to identify when somebody's using one that isn't secure via a simple but effective new reporting feature. Whether you then decide to name and shame, or just to give them a friendly nudge is entirely up to your discretion! :).

BackupAssist v9.0Exciting stuff this morning - the latest major version of the ever-popular BackupAssist has been made live on our site and there's lots in it to talk about. A couple of notes before I go in to the highlights...
  • If your current licence is expired, you have until precisely Midnight tonight to take advantage of our renewals promotion!
  • Thanks so much to all who participated in the beta test phase - we had a great response and it's been a huge help in ensuring this release is the best it possibly can be.

The IT Marketing AgencyHi there, I’m delighted and flattered that Zen Software have asked me to write a guest blog, and we thought that some simple steps to get started on marketing your MSP business would be a topic that worked for both of us, and hopefully you, too! Firstly…if you’re not doing ‘much’ (or even ‘any’!) marketing, you’re not alone! In my previous roles of Head of Marketing for Ingram Micro and Network Group as well as in the work I do now, I meet a lot of MSPs. Almost without exception they tell me sheepishly “I know I should be doing more (for which I read ‘some’) marketing”. Or “Here’s my card, but don’t look at the website, it’s being redesigned.” Or if they’re being honest: “I just don’t know where to start!”. So, here’s where to start. And by the end of this blog post, you’ll have no excuse not to – so be prepared! ☺

MDaemon 15.5Back in April 2014, support for Exchange 2003 was officially brought to a close by Microsoft. Among those impacted were the vast number of smaller companies using the hugely popular Small Business Server 2003. Many moved across to alternative solutions early doors, but faced with unwanted expense and the potential for significant disruption, many sensibly remained firmly in the "if it ain't broke, don't fix it" camp, putting off the decision for as long as possible.

MDaemon 15.5We've just put the latest major iteration of MDaemon Messaging Server live on our web site. Along with a long list of minor tweaks it includes some great new features for both admins and users alike. In this post I briefly highlight the new additions I think you'll find most interesting, including a real breakthrough for Mac users and further enhancements to the email encryption features. As always, this is just our highlights, a comprehensive list of all new features and enhancements can be viewed in the MDaemon Release Notes.