Product review by ITSMDailyRun by Erik Blum, an IT Manager at one of the top 500 companies in the United States, ITSMDaily.com is a news and reviews Web site aimed at IT professionals. As a user of Microsoft Exchange, Erik made the choice to archive his email with MailStore Server instead of Exchange's archiving features and is keen to share his findings with his audience.

The ultimate list of useful links for IT professionalsSo it's here - we've reached the third and final part of our series of posts designed to arm you with all of the tools you need to survive the minefield that is IT support. It's time for you to put the knowledge we've provided you into practice and to go it alone. It's been emotional. God speed. Our ultimate list is compiled by IT professionals from across the UK.

MDaemon 14 was released earlier this week and with it, an updated webmail client with a snazzy new look and feel. Outlook has a tendency to hog large chunks of memory and this, coupled with the cost of the licencing means that there's an emerging market of users like myself who are looking for an alternative.

Microsoft's decision last year to call time on Small Business Server has created a noticeable boost in demand for 'on-premise' email server software that will play nicely with Server 2012.  Small businesses unwilling or unable to follow the Microsoft route of moving everything to the cloud have been left looking for alternative suitors to Exchange that can offer the same experience for their Outlook, Web and mobile device users. MDaemon Messaging Server is one such alternative. A staggering 18 years on from it's initial launch as one of the first Windows mail servers, we take a look at what's new in the latest and greatest version 14...

Something I get asked for by MailStore customers on a regular basis is an easy way for one user to search for messages within another's archive. One approach to this would simply be to log into the MailStore client as an Administrator, which would give you full rights over all the user archives but this is only really useful for one-off access - there is a much more elegant way to tackle this...

Zen Software's LinkedIn page I recently ran a survey among our partner program members (all IT support companies) to find out which, if any, of the various social channels they use 'frequently', to help us understand how best to keep in touch. Of the 324 respondents the results were as follows:-