BackupAssist Backup Software - New VideoJust a quick one to let you know I've just added a video with the shortest possible explanation I can manage of why BackupAssist should be of interest if you're a small business (or work with one). I hope you enjoy this latest addition to our Youtube channel - please hit the subscribe button if you'd like to be notified of future updates.

The ultimate list of useful links for IT professionalsYou're well in to the evening and the 'simple' site visit you embarked upon has turned in to a monster can of worms. Turning it off and on again repeatedly has failed and you've been watching status bars for the best part of the day with no hope of seeing home any time soon. What you'll take away from this three part series of useful links to free utilities and indispensable articles, may just provide that lifeline in such a situation. Back by popular demand, behold part two of our ultimate list, compiled by IT professionals from across the UK.

Scientifically proven to solve precisely 99.3% of all technical problems faced by modern civilisation, your ability to "turn it off and on again" is perhaps the most powerful weapon you have in your arsenal as a seasoned IT professional. It's important to be realistic however, and, at some point it is I'm afraid, quite likely you'll be required to go beyond the call of duty. Of course you should always try pumping the on/off button of affected hardware hysterically to be absolutely certain the geek magic has transferred but failing that you should ready yourself for tough times ahead. Yes, you may well need to 'Google', to diagnose symptoms and worse still, troubleshoot with your brain. In extreme cases, you should be warned, it's not unheard of that the more demanding customers may ask that you plan to prevent the problem from happening again. Pooled from thousands of IT professionals around the globe, the following software utlities, web services and how-to guides will help you be prepared should the unthinkable strike.

Yes, for the next few days we’re unashamedly jumping on the bandwagon of our American friends and slashing the cost of new licences by 25% for the brilliantly simple email archiving software, MailStore Server. Example pricing: 10 user licence = £214.28 + VAT  (Save £71.42!)

We've seen a sharp increase today in new virus variants getting through to email users due to the speed at which they're evolving to avoid detection.

Identical messages can arrive sometimes minutes apart but already containing different variants of the virus, making it a game of cat and mouse for the security vendors to keep up. The fake Amazon order confirmation complete with suspicious-looking ZIP file is the one we've heard a lot of reports about but I should stress these emails change by the minute so it's worth just thinking twice before you click links or open anything resembling an attachment.

UPDATE: 10/12/13 Google released Android 4.4.2 today and I can confirm that this now fixes the Exchange sync issue on my Nexus 5. See below for more details... A couple of us in the office have just taken delivery of some shiny new Nexus 5's - fantastic devices we're really happy with but we've unfortunately both come across what looks to be a known issue setting up the ActiveSync connection to synchronise them with MDaemon Messaging Server. MDaemon has an integrated ActiveSync server but this issue with the devices will also apply to those of you who use Microsoft Exchange.