The brand new major release of BackupAssist, version 7.1 is now available to download, and brings many of the features you’ve been asking us for such as support for Exchange 2013, enhanced support for Server 2012 and history for imaging backups on NAS and RDX drives. This is now the most stable release of BackupAssist v7 and we recommend that you download and install it straight away. If you already own a BackupAssist v7 license then you can download and update for free.

Yes, the latest iteration of MDaemon Messaging Server is upon us! This most recent version of the popular Microsoft Exchange alternative for small businesses is only a point release - you could easily mistake it for a major update given the size of the release notes. With a long list of features to highlight for both admins and end users I'll waste no further time and get straight on with what I think you might find most interesting...

A question I'm frequently asked by users is "What happens to a user's mailbox in the event they leave the company?". My first response is usually to qualify what's going to happen with their email address once they've left. Will the address leave with them and will all further messages sent to that address will be bounced? Or will there be another member of staff taking over their role who'll need visibility of those existing messages? This is a decision for the business and companies will differ from each other in how they'll want to approach the managing of mailboxes and of staff turnover. Typically I find that companies will remove the Active Directory account as soon as the person has left, and they'll probably also choose to remove the email account from the mail server. Most organisations will tend to keep the email archive for this user intact for some time.

In an environment where we tend to communicate almost exclusively via phone and email,  it's sometimes easy to forget the value of getting together in person occasionally with the members of our partner program we're working with on a regular basis.

We're very pleased indeed to officially announce that 2013 will see the launch of the latest offering in the fantastic MailStore product set, MailStore Cloud Edition. The concept of this product is that service providers will be able to offer their customers, a multi-tennant email archiving service, thereby completing their email service portfolio. http://www.youtube.com/watch?v=-p3KheAmKk4

In the last few weeks we have started seeing an increase in support requests relating to email delivery problems that are outside of the control of the MDaemon server. Specifically this happens when companies are relying on an ISP mail platform to provide POP3 mailboxes and SMTP services to deliver their mail to and from MDaemon. In this article I want to point out why the method you choose to get email in and out of MDaemon is so important and how you can redesign and often simplify your mail platform to minimise the effects of changes that are 'outside of your control'.