Product review by ITSMDailyRun by Erik Blum, an IT Manager at one of the top 500 companies in the United States, ITSMDaily.com is a news and reviews Web site aimed at IT professionals. As a user of Microsoft Exchange, Erik made the choice to archive his email with MailStore Server instead of Exchange's archiving features and is keen to share his findings with his audience.

Something I get asked for by MailStore customers on a regular basis is an easy way for one user to search for messages within another's archive. One approach to this would simply be to log into the MailStore client as an Administrator, which would give you full rights over all the user archives but this is only really useful for one-off access - there is a much more elegant way to tackle this...

MailStore and Office365As Office365 and other hosted Exchange platforms continue to attract more users, we're starting to see more demand from customers looking for a way to keep an offline copy of their data 'just in case' the unthinkable should happen. MailStore is perfect for automating this process, and while there's a good setup guide online to cover the basics, last week a customer called in asking for help with the more 'niche' requirement of setting up MailStore to archive email going to aliases in O365.

Zen Software's LinkedIn page I recently ran a survey among our partner program members (all IT support companies) to find out which, if any, of the various social channels they use 'frequently', to help us understand how best to keep in touch. Of the 324 respondents the results were as follows:-

MailStore batch file for adding userDepending upon on the design of your network, it may not always be possible to let MailStore Server automatically synchronise its list of user accounts with your Active Directory. If that's the case, you way well find the alternative is to add users manually.

Yes, for the next few days we’re unashamedly jumping on the bandwagon of our American friends and slashing the cost of new licences by 25% for the brilliantly simple email archiving software, MailStore Server. Example pricing: 10 user licence = £214.28 + VAT  (Save £71.42!)