Following on from the appointment of James Steel as Managing Director earlier this year, Zen Software Ltd is excited once again to be taking the next steps in our growth journey, working towards our goals including putting our MSP (Managed Service Provider) partners front and centre and building on our reputation for service and support. Today we’re thrilled to be announcing the appointment of Danny Boyle as Sales Manager, who’ll be working with and building relationships with both our vendors and customer base to ensure we are providing everything they require. Danny will have a key role in acquiring new and developing products to fulfil our goal to create one of the most advanced and curated MSP portfolios that is available on the market in EMEA.

Over Zen Software Ltd's 20 year history, founder and owner Ross McWilliam has shaped the company, taking it from boot-strapped side hustle to fully-fledged, Value-Added Distributor with over 3000 partners and a superb reputation for service and support.

James Steel - Managing Director - Zen Software

Today we're thrilled to be announcing the opening of a new chapter in Zen's history, with the appointment of James Steel as Managing Director, who'll be taking ownership of company strategy and the day-to-day running of the business with immediate effect.

James has worked with Zen Software for more than 12 years, initially as Sales and Marketing Manager, and later in his role as Channel Sales Manager for International vendor MailStore Software GmbH.

better-mailstore-email-alertsLast year I wrote this article that described how you could use a combination of MailStore email archiver's auditing features, the Windows task manager and a PowerShell script to send you email alerts in the event an archiving job failed. This worked well but it was a little on the keen side, occasionally being triggered by a job failing that would actually just go on to run fine again shortly afterwards.

SecurityGateway v4.0Would you find it useful to be able to see the entries in a colleague's calendar? Perhaps a few of you share a meeting room and you'd like the ability to manage bookings? Maybe you just need an out-of-office responder you can set from Outlook? Today sees a new point release of Outlook Connector, a highly recommended add-on for MDaemon Messaging Server. It's the part that provides all of the above, plus lots more 'Exchange-like' functionality to help you work more efficiently by collaborating better with your colleagues. Here are the highlights of this minor update - as always, you can find a more detailed list in the official release notes.

MDaemon 15.5When vendors announce plans for all singing, all dancing, shiny new reseller incentives, there’s a good chance you’ll be thinking one or both of these things…
  • Why bother - one of the big companies will win
  • I bet this will be a headache to understand
You’d be right. They are common issues. However, we can assure you that neither apply to this one!

BackupAssist beta testingOur Australian friends over at BackupAssist have been working hard to make sure v9 is the best release yet. They could however, really do with your help in testing the Beta version (released this morning) to make sure it's as good as it possible can be come the final release. As the distributor we like to provide as much feedback as we can, but we also rely on the fantastic response we always receive from customers and partners to help make sure we've got the broadest testing base. Please note -  As a beta product, we do not recommend using this version of BackupAssist v9 on live or production machines.

Windows 10Unless you've been living on a remote island for the last couple of weeks, and also covering up your Windows task bar every time you use your computer, you probably know that Windows 10 is now available to the masses. Yes, Microsoft's new flagship desktop O/S is upon us in all of it's glory. It'll take some time to see whether the hype was justified, and of course to discover the new features (and quirks), but if you've already upgraded or are thinking about doing so, you'll no doubt be keen to know how it interacts with our products. In this update I'll detail what level of support (if any) is currently offered for each of the products we distribute.

If you're already backing up your email as part of a standard routine, you could be forgiven for thinking that adding archiving to the mix would needlessly be doubling up. I should mention at this point, if you're not doing anything at all, then you really need to be rectifying that situation rather than reading our blog (as nice as it is to have you).

Our friends over at the German developer of MailStore Server have been busy conducting an international survey of 480 customers in the United States of America, Canada, Australia, New Zealand, Great Britain, the Netherlands, Belgium, Germany, Austria, and Switzerland. Respondents were asked to rate the popular email archiving software in terms of documentation, support, product features from the administrator’s and user’s point of view, and the price/performance ratio. We're very pleased indeed to report that the response they received is in line with the glowing feedback we always hear as the UK distributor. For details, read the full report below...