When Microsoft first unveiled Office 2013, they did at the time point out that it wouldn't be long before they withdrew support for Windows Vista, XP and Office 2003.
More recently however we've learned that Exchange 2003 is also on the 'chopping block', and that's forcing users to consider alternative email solutions.
I recently ran a survey among our partner program members (all IT support companies) to find out which, if any, of the various social channels they use 'frequently', to help us understand how best to keep in touch.
Of the 324 respondents the results were as follows:-
After a development period lasting a number of years and a successful beta phase that involved over 1,000 service providers, we are very pleased indeed to announce the release of the final version of the MailStore Service Provider Edition.
Depending upon on the design of your network, it may not always be possible to let MailStore Server automatically synchronise its list of user accounts with your Active Directory.
If that's the case, you way well find the alternative is to add users manually.
Following on from Part 1 of this guide where I explained how to create Exchange Granular Restore ("EGR") compatible backups in BackupAssist, in this second instalment I will look in more detail at how we can restore email from within the backups we have created.
With the release of BackupAssist v7.3 a brand new method for restoring exchange mailbox data was introduced named 'Exchange Granular Restore'. This is still a relatively new feature for many of our customers so I thought it would be useful to put together a guide to introduce this new feature and how best to make use of it. 
Just a quick one to let you know I've just added a video with the shortest possible explanation I can manage of why BackupAssist should be of interest if you're a small business (or work with one).
I hope you enjoy this latest addition to our Youtube channel - please hit the subscribe button if you'd like to be notified of future updates.
You're well in to the evening and the 'simple' site visit you embarked upon has turned in to a monster can of worms.
Turning it off and on again repeatedly has failed and you've been watching status bars for the best part of the day with no hope of seeing home any time soon.
What you'll take away from this three part series of useful links to free utilities and indispensable articles, may just provide that lifeline in such a situation.
Back by popular demand, behold part two of our ultimate list, compiled by IT professionals from across the UK.
A new version of MailStore is now available and while it's only a fair small update, it contains an important vulnerability patch concerning the MailStore Web Access, Mobile Web Access and Outlook Add-in.
As always, full details can be found in the release notes and you'll find the latest installer on the download page of our Web site.
If you've got any questions please feel free to get in touch.
Scientifically proven to solve precisely 99.3% of all technical problems faced by modern civilisation, your ability to "turn it off and on again" is perhaps the most powerful weapon you have in your arsenal as a seasoned IT professional.
It's important to be realistic however, and, at some point it is I'm afraid, quite likely you'll be required to go beyond the call of duty.
Of course you should always try pumping the on/off button of affected hardware hysterically to be absolutely certain the geek magic has transferred but failing that you should ready yourself for tough times ahead. Yes, you may well need to 'Google', to diagnose symptoms and worse still, troubleshoot with your brain. In extreme cases, you should be warned, it's not unheard of that the more demanding customers may ask that you plan to prevent the problem from happening again.
Pooled from thousands of IT professionals around the globe, the following software utlities, web services and how-to guides will help you be prepared should the unthinkable strike.
