20
Aug
Support Query Shared: ‘Drive Cannot Find the Sector Requested’ errors on HP Proliant Gen8 Servers
We have seen two instances recently where BackupAssist has been used to run an image job on HP Proliant servers but the job fails 98% through the image of the C: drive with the error 'Drive Cannot Find the Sector Requested'.
This would usually point to physical drive sector issues and a possible dying disk, but after some further investigation it would appear that this is actually a specific issue to do with the pre-installed status of System partitions on HP Proliant range of Server platforms.
One of the big selling points for MDaemon is its very clear message flow visibility and detailed logging. However as powerful as it is often we find that some of the most useful features can be overlooked, so to help out here are my top 5 useful MDaemon logging hints and tips...
One of the key advantages of using MailStore to archive users mailboxes from your mail server is the ability to delete old email once it has been successfully archived. Typically customers choose to delete messages from users mailboxes that are older than a year, But what if you want to treat some mail folders differently to others? 
With the recent release of MDaemon 13.5 Alt-N have upgraded the built in ActiveSync server which now includes support for the latest ActiveSync protocol used by Outlook 2013. This update adds additional ActiveSync policy support but also it allows MDaemon to provide native ActiveSync support for Outlook 2013 as well as the built in Windows 8 Mail App. 
A couple of minor updates for you this morning - there are new versions available of both 
We're seeing a few cases where customers who've recently upgraded to MDaemon 13.5 are seeing some oddities with Worldclient. Essentially they're no longer seeing the list of emails they've received and can't select any items. 
The release of BackupAssist v7.1 is only a few days away now so I thought it would be the perfect time to introduce one of the great new features, the 'Exchange Granular Restore Console'.
A question I'm frequently asked by users is "What happens to a user's mailbox in the event they leave the company?".
My first response is usually to qualify what's going to happen with their email address once they've left. Will the address leave with them and will all further messages sent to that address will be bounced? Or will there be another member of staff taking over their role who'll need visibility of those existing messages?
This is a decision for the business and companies will differ from each other in how they'll want to approach the managing of mailboxes and of staff turnover.
Typically I find that companies will remove the Active Directory account as soon as the person has left, and they'll probably also choose to remove the email account from the mail server. Most organisations will tend to keep the email archive for this user intact for some time.
A new update for MailStore has just been made available by the German development team and is now available to download from our 
We have recently been dealing with a range of customers who are using the SecurityMetrics