25 Sep

Our Aussie friends over at BackupAssist developers Cortex IT have recently released two excellent short videos showing the best practices for configuring the BackupAssist user identity. I often come across issues relating to rights associated with BackupAssist jobs. The BackupAssist user identity is key to correctly assigning these rights, so if you are using BackupAssist to back up a Windows Server we these are definitely worth a watch.

Creating Backup User Identities with BackupAssist

[youtube http://www.youtube.com/watch?v=-gcVOHF6tZY?feature=player_embedded&w=640&h=360]

10:22 / BackupAssist
07 Sep

Up until quite recently I've always recommend that if you're an Android mobile user who needs access to your email, calendar and contacts, the best method was to use IMAP to synchronise your email and ActiveSync for the calendar and contacts. This two account approach works well but I've always been aware it could be simpler to set up. Thankfully, ActiveSync 'push' email was added to MDaemon in version 12, so you're now able to enjoy full synchronisation of both your email accounts, calendar and contacts with just a single ActiveSync account.
14:32 / MDaemon
06 Sep

If you use our email server software, MDaemon Messaging Server, and you've ever called our support team with issues relating to being unable to send emails, you may have noticed that we often perform a spam blacklist check. To perform these checks we use just one of a range of useful tools over at the mxtoolbox.com website. We've been using this site for several years as in addition to the blacklist checking you can also do things like query a domain's Mail DNS and SPF records, check whether the SMTP port is answering and even obtain an explanation of message header information. An essential tool to add to your favorites if you are a mail administrator!
09:30 / MDaemon / SecurityGateway / Tech tips
30 Aug

The last of my posts is going to be short and sweet as this fairly minor feature is more of a visual one. Simple traffic graphs are now visible in the WebAdmin iterface to allow administrators to see a graphical overview of the load on the mail server. Choosing "Traffic" or "Mailbox" within the Status Menu of WebAdmin now shows a graphical view of basic email patterns, top users and other key statistics. This information can be exported as an image or PDF file via the Export button:
09:10 / MDaemon
29 Aug

As the name suggests, this simple feature allows MDaemon's IMAP server to honour the IMAP compression mode which significantly decreases the amount of data that needs to be transferred during a client to server IMAP session. Typical compression ranges from 50-90% depending on the data being transmitted but the overall increase in performance is undoubtedly beneficial. Unfortunately, not all IMAP clients support IMAP compression so be sure to check your specific client for details. The native Outlook IMAP session doesn't in fact, however ALT-N have addressed this by adding support in the Outlook Connector Client.
12:18 / MDaemon
29 Aug

In this next MDaemon 13 Beta post I want to look at one completely new feature and another that's more of an enhancement to an existing feature. Lets start with the new feature...

Document sharing

If you're a WorldClient user who often sends out the same set of files, product brochures and price lists for example - keeping a local copy on every PC you use can be a chore.
09:22 / MDaemon
24 Aug

It's generally accepted that a message size of around 20MB is too large to send via email, and you'll find in lots of cases that mail servers will actually refuse to accept files that are this big. There are, however, many servers that don't limit the message size, which means if you try and share that high-quality 150MB video of your cat performing Dancing Queen, both your network and the recipient's will work overtime trying to deal with it.
12:13 / MDaemon
22 Aug

The newest version of MDaemon will be available for download on Wednesday, September 5th. The new release sees a number of new features to help IT administrators and end users alike, such as:
  • Message ticketing support
  • Consolidated Mobile Device Management (MDM) interface and ActiveSync policies
  • Hijacked account detection
  • Document sharing, drag & drop attachments and custom logos in WorldClient
  • Traffic compression to improve Outlook Connector performance
View the PDF briefing document here for more information. As soon as it's available you'll be able to download the latest version of the installer from our web site here.
18:00 / MDaemon
21 Aug

Another week, another set of new features to look at in the beta version of MDaemon version 13. Let's look at one of the more useful business features of MDaemon, the ability to capture email arriving on group email address such as sales@ and support@, and storing them directly into public folders. This feature allows a group of sales or support staff to monitor the public folders and take ownership of the emails, sharing the workload.
09:33 / MDaemon