30
Nov
Our ultimate ‘tricks of the trade’ list for IT professionals – Part 1
Scientifically proven to solve precisely 99.3% of all technical problems faced by modern civilisation, your ability to "turn it off and on again" is perhaps the most powerful weapon you have in your arsenal as a seasoned IT professional.
It's important to be realistic however, and, at some point it is I'm afraid, quite likely you'll be required to go beyond the call of duty.
Of course you should always try pumping the on/off button of affected hardware hysterically to be absolutely certain the geek magic has transferred but failing that you should ready yourself for tough times ahead. Yes, you may well need to 'Google', to diagnose symptoms and worse still, troubleshoot with your brain. In extreme cases, you should be warned, it's not unheard of that the more demanding customers may ask that you plan to prevent the problem from happening again.
Pooled from thousands of IT professionals around the globe, the following software utlities, web services and how-to guides will help you be prepared should the unthinkable strike.
Yes, for the next few days we’re unashamedly jumping on the bandwagon of our American friends and slashing the cost of new licences by 25% for the brilliantly simple email archiving software, MailStore Server.
Example pricing:
10 user licence = £214.28 + VAT (
Our 
We've seen a sharp increase today in new virus variants getting through to email users due to the speed at which they're evolving to avoid detection.
We often get support queries where the PC clock has been the cause of an issue but never have I seen a few minutes of drift make such a difference.
This one isn't actually specific to BackupAssist but it did rear its head with a customer who happened to be storing their backups on a local NAS. 
MDaemon version 13.6 is out today and with it some useful enhancements, particularly if you're using ActiveSync with your mobile devices.