Even with the best intentions, I know it can sometimes be difficult to squeeze in attending our live webinars during the working day so for convenience I've just uploaded a...
I've been working on a support query recently where a specific MDaemon user's email was vanishing, and seemingly for no reason.
To help diagnose this issue I recommended they use the popular 'Process Monitor' tool to watch for any files being deleted in a specific folder and report which process is deleting them.
If you've just downloaded MailStore, you're no doubt primed and ready to start hitting "next, next, next" to get up and running as soon as possible. Before you do however, it is worth just taking a moment to think about your requirements in a little more detail.
We see all sorts of weird and wonderful variations to cater for different customer scenarios, but in most cases you'll need to consider which combination of "journalling", and direct connection to individual mailboxes you're going to use to archive your email.
Research In Motion™ have just released an important security patch for the BlackBerry Enterprise Server platforms that could potentially affect MDaemon Messaging Server.
This patch addresses a vulnerability in BlackBerry Enterprise Server (BES) that process images and so only affects MDaemon installations that have the optional BES server installed.
If you're an MDaemon customer running the BES component we recommend you follow the instructions in this knowledge base guide to be on the safe side.
In this new stand-alone BackupAssist "how-to" video released by developer Cortex, we see how you can check if the Image backup you have taken has everything needed to perform a full Bare Metal recovery.As with all backups it is imperative that you verify the backups to be sure they contain what you expect so we'd highly recommend you take a look at this video when you get a moment...
Over the last few months we have had an increasing number of support calls that relate to failing SMTP connections over Internet connections.
This can happen on a range of network connections, whether it's mobile devices on 3G or home users trying to access their MDaemon mail server. Even businesses can find that they can no longer create outbound SMTP sessions on port 25 on their office broadband connections.
We're aware that many of you are patiently awaiting the release of BackupAssist v7.0, so you'll be pleased to know we have a date! Yes, we expect the latest iteration...
With the release of BlackBerry v10.0 last week, the method for synchronising the new set of BlackBerry 10 devices with MDaemon has changed. A BlackBerry Enterprise Server (BES) is no longer required for synchronisation, and handsets now use the ActiveSync standard for personal data synchronisation.
The process of setting up an ActiveSync account on a BlackBerry 10 device is actually quite similar to the Android and iOS devices, requiring just the server details, email address and password in order to connect.
If you've used Achab's Archive Server (ASM) software in the past and upgraded to MailStore, it's highly likely you'll be wanting to bring across that historic archived data to the new platform. There are two ways you can go about importing an external ASM archive to MailStore - either directly as files, or, via your MDaemon email server.
One of the limitations of importing directly into MailStore is that mail can't be sorted on a per-user basis and instead the archive will have to reside under a single MailStore user account which you delegate access to via MailStore's permissions system. It's for this reason that we tend to recommend the second option and utilise the MDaemon server as an intermediary for MailStore to collect the old archive data from.
