MailStore v10.1 – Now With Email Reporting For Administrators

MailStore 10.1

Legally secure, fully automated email archiving is something that every business can benefit from, regardless of size or industry.

Today MailStore Server, the world’s leading e-mail archiving solution expands its extensive feature set, to include individual email reports, advanced search settings for users, and further enhancements for administrators.

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How to Migrate an SSL Certificate to a New Server

We recently needed to migrate our own internal MDaemon and SecurityGateway server to a new location. Luckily we often do this for customers and we have guides specifically written to help with this process.

Migrating MDaemon

Migrating SecurityGateway

However one of the areas which we felt we haven’t documented before is how to also migrate an existing SSL certificate that was being used by multiple services in these products.

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BackupAssist ‘Multi-site Manager’ Beta – We need you!

BA Multi-Site ManagerAre you an IT support company? Currently managing more than two BackupAssist customer installations?

We’d love your help in making this much-requested new feature the best it can possibly can be…

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Network shares stopped working in BackupAssist? It’s just a matter of time.

BackupAssist Technical Support InsightWe often get support queries where the PC clock has been the cause of an issue but never have I seen a few minutes of drift make such a difference.

This one isn’t actually specific to BackupAssist but it did rear its head with a customer who happened to be storing their backups on a local NAS. The backup job in question was a ‘file protection’ one, so the simple backup of files to a local network share as a destination. The job had run fine for many days without errors but suddenly overnight the job would fail with an error like the one below:-

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Support Query Shared: ‘Drive Cannot Find the Sector Requested’ errors on HP Proliant Gen8 Servers

We have seen two instances recently where BackupAssist has been used to run an image job on HP Proliant servers but the job fails 98% through the image of the C: drive with the error ‘Drive Cannot Find the Sector Requested’.

This would usually point to physical drive sector issues and a possible dying disk, but after some further investigation it would appear that this is actually a specific issue to do with the pre-installed status of System partitions on HP Proliant range of Server platforms.

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CWRsync user authentication errors when installed on Windows 7

Just a short and simple support issue this time, but one that we have seen a couple of times now so I thought it was worth sharing.

If you are planning on using the opensource Windows Rsync serverCWRsync‘ on a Windows 7 machine you may want to follow this guide before configuring any user accounts.

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Is your email server online and operational? Use MXWatch to monitor it 24/7

If you use our email server software, MDaemon Messaging Server, and you’ve ever called our support team with issues relating to being unable to send emails, you may have noticed that we often perform a spam blacklist check.

To perform these checks we use just one of a range of useful tools over at the mxtoolbox.com website. We’ve been using this site for several years as in addition to the blacklist checking you can also do things like query a domain’s Mail DNS and SPF records, check whether the SMTP port is answering and even obtain an explanation of message header information. An essential tool to add to your favorites if you are a mail administrator!

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