06 Oct


[embed]https://www.youtube.com/watch?v=bwbnUxL-oZA[/embed]

In addition to supporting local destination media such as USB hard drives, network shares and RDX, BackupAssist also provides a way to back up important files and folders to a public cloud provider such as Amazon or Microsoft.

Designed to be an additional layer of protection to your local backup routine, the Cloud Backup Add-on is ideal for disaster recovery scenarios and popular with Hyper-V users who want an off-site location for Guest VM's.

In the second instalment of a new series where we focus on specific features, Neil walks you through setting up a job using the Cloud Backup Add-on, showing both the steps required in BackupAssist and what's needed in Azure.

Over to you Neil!

14:29 / BackupAssist / News
02 Oct

[youtube https://www.youtube.com/watch?v=_puqPfnSGPU?controls=0&showinfo=0&w=560&h=315] System Protection is 'BackupAssist speak' for what you'll probably know as a bare metal backup or image of your server. It's also the backup type of choice for the vast majority of our customers. It's a popular option because it's a safe one. It guarantees your entire system is backed up in one hit with nothing left behind, but also still provides you with the ability to restore granular data should you wish, such as files, folders or mailbox items. In the first of a new series of videos designed to help new users get started, and existing ones brush up their knowledge, Neil gets behind the camera to walk you through the process of creating a job, explaining both the benefits and limitations as he goes. Over to you Neil!
12:59 / BackupAssist / News
24 Jul

[youtube https://www.youtube.com/watch?v=wdodIycQgB4?controls=0&showinfo=0&w=560&h=315] When the Australian development team at BackupAssist let me know there would be an anti-ransomware feature available so soon after the recent high profile cryptolocker attacks, I have to admit, the timing seemed almost a little too convenient. Until any concrete evidence comes to light, we'll work on the basis they just know the market, but my investigations will continue nonetheless :)
15:16 / BackupAssist / News
14 Jul

It's been a couple of months since we announced the launch of BackupAssist v10 and its super efficient new cloud backup engine. The significance of the new engine is that it unlocks the possibility of using public cloud giants AWS and Azure as backup destination options. While the BackupAssist side of things is typically easy to configure, I've had a few requests for help navigating Azure's configuration options, so in this article, I'll be walking through the steps as they are today.
12:24 / BackupAssist / Tech tips
15 Jan

We recently needed to migrate our own internal MDaemon and SecurityGateway server to a new location. Luckily we often do this for customers and we have guides specifically written to help with this process. Migrating MDaemon Migrating SecurityGateway However one of the areas which we felt we haven't documented before is how to also migrate an existing SSL certificate that was being used by multiple services in these products.
13:45 / Tech tips
17 Oct

BackupAssist Technical Support InsightWe often get support queries where the PC clock has been the cause of an issue but never have I seen a few minutes of drift make such a difference. This one isn't actually specific to BackupAssist but it did rear its head with a customer who happened to be storing their backups on a local NAS. The backup job in question was a 'file protection' one, so the simple backup of files to a local network share as a destination. The job had run fine for many days without errors but suddenly overnight the job would fail with an error like the one below:-
14:12 / BackupAssist / Support queries shared / Tech tips
20 Aug

We have seen two instances recently where BackupAssist has been used to run an image job on HP Proliant servers but the job fails 98% through the image of the C: drive with the error 'Drive Cannot Find the Sector Requested'. This would usually point to physical drive sector issues and a possible dying disk, but after some further investigation it would appear that this is actually a specific issue to do with the pre-installed status of System partitions on HP Proliant range of Server platforms.
16:33 / BackupAssist / Support queries shared