We're aware that many of you are patiently awaiting the release of BackupAssist v7.0, so you'll be pleased to know we have a date! Yes, we expect the latest iteration...

With the release of BlackBerry v10.0 last week, the method for synchronising the new set of BlackBerry 10 devices with MDaemon has changed. A BlackBerry Enterprise Server (BES) is no longer required for synchronisation, and handsets now use the ActiveSync standard for personal data synchronisation. The process of setting up an ActiveSync account on a BlackBerry 10 device is actually quite similar to the Android and iOS devices, requiring just the server details, email address and password in order to connect.

If you've used Achab's Archive Server (ASM) software in the past and upgraded to MailStore, it's highly likely you'll be wanting to bring across that historic archived data to the new platform. There are two ways you can go about importing an external ASM archive to MailStore - either directly as files, or, via your MDaemon email server. One of the limitations of importing directly into MailStore is that mail can't be sorted on a per-user basis and instead the archive will have to reside under a single MailStore user account which you delegate access to via MailStore's permissions system. It's for this reason that we tend to recommend the second option and utilise the MDaemon server as an intermediary for MailStore to collect the old archive data from.

Thames Valley SBS GroupPerhaps 'roadshow' is stretching it a bit, but those of you who visit the blog regularly will probably have picked up on the fact Neil and I have been taking our bumper Powerpoint deck around the country to the various regional SBS community groups.

As well as letting you know whether or not the MDaemon server is running, the MDaemon envelope icon in the system tray will also change colour depending on the current server status. Where is the envelope icon? When MDaemon is running as a system service it will show a status icon in the system tray. Unfortunately the latest Microsoft Operating systems restrict running  services from interacting with the desktop automatically. Within Windows 7 and Windows Server 2008 you will only see the MDaemon system tray icon after you have launched the MDaemon configuration session from the start menu at least once as the logged in user. You can then close the MDaemon configuration session and the icon will remain.

We have seen two separate issues recently where MailStore had been configured to use directory services to synchronise its user list with an external source. One being an MDaemon mail server and the other on a machine running Kerio Connect. In both cases, even though the IMAP user account details were correct, the password check failed with an error that suggested a bad authentication result.

Best wishes for 2013 Happy New Year everyone. A big thank you to all of you who've shown support, whether it's by using one of our products or simply by visiting our blog pages occasionally. From all of the team here at Zen Software, we hope you have a happy, healthy and prosperous 2013. As those resolutions start to kick in and we're looking forward to making sure we start  2013 in the best way possible, I wanted to stop for just a moment and share with you which of the posts on the blog were most popular in 2012. You never know, you might just have missed a gem or two!

As you can imagine, this one's got the potential to cause a fair amount of head-scratching - I see it quite a lot too. Symptoms are that messages are being incorrectly quarantined by MDaemon's security module SecurityPlus even though the message is from a trusted sender and the attachment is clean of any viruses. Typically when we look into these examples there is one common factor.