One of the key advantages of using MailStore to archive users mailboxes from your mail server is the ability to delete old email once it has been successfully archived. Typically customers choose to delete messages from users mailboxes that are older than a year, But what if you want to treat some mail folders differently to others?
A question I'm frequently asked by users is "What happens to a user's mailbox in the event they leave the company?".
My first response is usually to qualify what's going to happen with their email address once they've left. Will the address leave with them and will all further messages sent to that address will be bounced? Or will there be another member of staff taking over their role who'll need visibility of those existing messages?
This is a decision for the business and companies will differ from each other in how they'll want to approach the managing of mailboxes and of staff turnover.
Typically I find that companies will remove the Active Directory account as soon as the person has left, and they'll probably also choose to remove the email account from the mail server. Most organisations will tend to keep the email archive for this user intact for some time.
A new whitepaper is now available for download on our website.
The document compares email archiving using the integrated capabilities offered by certain Office 365 plans to email archiving with MailStore Server from Office 365.
One of the benefits we offer to registered resellers of our email archiving software, MailStore, is a free online product certification course followed by an official accreditation for those that complete it successfully.
The idea of the course is to improve confidence in selling and supporting the software, and benefits include an increased level of discount for a period and official logo for use on the site.
Medhurst IT are one such company who decided to put a number of their staff forward and our colleagues over at German developer MailStore took a few moments to ask them about their experiences.
A new update for MailStore has just been made available by the German development team and is now available to download from our Web site.
It's quite likely you're aware that legislation exists surrounding email retention, but do you know which of the many regulations apply to you and your business?
Some industries are subject to more regulations than others, but nearly all companies are affected by some form of legal compliance.
Let’s look at some of the main legal requirements that are likely to affect your clients...
As I'm sure you're aware by now, I run regular live webinars for anyone new to our products who'd like to be shown around without necessarily having to install a...
It's likely that if you've been using Outlook to archive your emails, by the time you get to the point where you're ready to use a dedicated email archiving product such as MailStore, you'll have a number of PST archive files knocking about, and quite possibly in a variety of locations.
There are a long list of reasons why we recommend against archiving to PST (which you can read all about in another post), but in this article I'm going to focus on what to do if you have gone down that route, and show you how to upload and centralise multiple PST archives in one go rather than one at a time.
Even with the best intentions, I know it can sometimes be difficult to squeeze in attending our live webinars during the working day so for convenience I've just uploaded a...
