03
Dec
MailStore Achieves Top Marks in Customer Satisfaction Survey
Our friends over at the German developer of MailStore Server have been busy conducting an international survey of 480 customers in the United States of America, Canada, Australia, New Zealand, Great Britain, the Netherlands, Belgium, Germany, Austria, and Switzerland.
Respondents were asked to rate the popular email archiving software in terms of documentation, support, product features from the administrator’s and user’s point of view, and the price/performance ratio.
We're very pleased indeed to report that the response they received is in line with the glowing feedback we always hear as the UK distributor.
For details, read the full report below...
If you're using Office 365, or one of the many hosted Exchange variants available today, you may be aware that MailStore has long been able to give you a complete and automatically synchronised off-site copy of your mail.
I've always been happy recommending it as a solution, 
Alt-N Technologies, BackupAssist, MailStore....they were all there. And that's not all, we were even fortunate enough to bag a couple of inspirational guest 
If you've recently made the move to MailStore version 9, it's entirely possible you'll be sat there wondering why on earth all of those archiving jobs you had set up can't be modified any more.
October, as you'll probably know, is the unofficial 'silly season' for IT gatherings in the UK.
It's around this time each year, vendors, exhibition companies and industry bodies go all out competing for the attention of the IT support companies and MSP's they'd like at their events.
Configuring any Web service to work over HTTP using SSL is a good idea.
We certainly recommend it for BackupAssist's Multi-site Manager (BAMM) and in this post I'll show you how to create an SSL certificate you can then bind this kind of service to.
If you have recently upgraded to MailStore version 9 you may not be aware that the new maximum number of messages that an archive can contain has now been increased from 500,000 to 5,000,000 messages.
If you are like me and you have found yourself with a collection of much smaller MailStore message archives it is now much easier to merge these together into a smaller number of larger archives.
The launch of the latest and greatest version of MailStore Server was announced today by the German vendor.
Version 9 boasts a long list of fantastic improvements for both end users and administrators alike - our pick of the bunch include the following...
In most deployments of MailStore we recommend your journalling job is configured to archive a selection of journalled or 'copied' emails for all your users.
This type of job is designed to interrogate each message that it archives and look for headers that it can match to decide which user's archive it should store the message under.
In a perfect installation where all of your MailStore users have been setup correctly, every journalled message should find the correct corresponding users archive. But it is common to overlook some addresses and you may find email appearing in the general 'Unknown e-mail archive' instead.