There was a time when archiving email for compliance was something you might only need to be concerned with as a company working in financial and legal services. Today, not least because of GDPR, the picture’s changed and it’s becoming something businesses of all sizes need to consider.
In this post, I’ll run you through how the email archiving software MailStore Server can be configured with your Office 365 accounts to provide a watertight archive that will satisfy all of the common compliance requirements you’re likely to come across.
Here at Zen Software, we love the fact MailStore is such a versatile animal, able to work with most mail platforms and the vast majority of requirements users throw at it. However, if you’ve got a large mail server running multiple jobs, or lots of hosted mail accounts, for example, it’s possible at some point that you could find yourself pushing the limits of your hardware or bandwidth.
Optimising it isn’t difficult and largely boils down to how fast and how often you need your new email added to the archive. The temptation when setting it up for the first time is to opt for the ‘as fast as possible’ approach, when in reality you may be hammering your resources unnecessarily.
In this post, I’ll look at that and provide some simple tips for optimising your MailStore installation around your business needs.
Almost exactly three years after its release and with 320 service providers under their belts, MailStore today introduce a new and simplified price model for the Service Provider Edition of their popular email archiving software for Office365, Exchange, MDaemon and other mail platforms.
The changes will be welcome news if you’re an IT support company wanting to ‘dip your toes’ in the services market without a large upfront commitment. Plus existing customers should be pleased to see improved margins as a result of lower ongoing costs too.
Straight out of the box, when you perform searches of your archived email as a MailStore user, it looks for your keywords in the header, body and subject of your messages. What you may not know, however, is that it also has the ability to search within some attachment types too if you enable the feature.
I’ve found this to be incredibly helpful when looking back over conversations with customers, helping me find invoice or project references for example, and I’m sure you’ll find it useful in your working day too.
Attachment searching is actually enabled by default, but it’s limited to only .txt and .HTML file extensions, so you’re not using its full potential.
In this short post, I’ll show you how to enable the feature and get MailStore to re-index your historic email so it works for that too.
The team at German developer MailStore GmbH have again been busy grilling a little over 1000 of their beloved customers for honest feedback on their products, customer service, and support, in the bi-annual MailStore satisfaction survey.
The results (thankfully!) were really good. So good in fact, that they’ve pulled out all the stops, and celebrated with a rather snazzy infographic to highlight their impressive achievements and to give you a warm, fuzzy glow if you’re a MailStore Server, Home, or Service Provider customer.
In the first major release since the company’s acquisition by backup giant Carbonite, MailStore’s development team today bring us the most secure version we’ve seen to date of their popular archiving software.
Against a backdrop of increased Internet crime and social engineering threats, we see the German development team really zero in on security enhancements in this latest release – while continuing to make life easier for administrators.
Last year I wrote this article that described how you could use a combination of MailStore email archiver’s auditing features, the Windows task manager and a PowerShell script to send you email alerts in the event an archiving job failed.
This worked well but it was a little on the keen side, occasionally being triggered by a job failing that would actually just go on to run fine again shortly afterwards.