23 Jul

In case you missed the news, as of 1 July 2021, Exclaimer Mail Archiver has been discontinued. But what does this mean for you and your customers? There'll be continued support for Exclaimer Mail Archiver up to September 30, 2022, but if your customers aren't yet ready to give up the many benefits of an independent email archiving solution, you'll need to be discussing migration to a better alternative.
15:34 / MailStore / News
21 Apr

From important information about ongoing deals to sensitive HR records and beyond, email archiving is the ideal way to keep the contents of mailboxes safe but still accessible. It's also an easy way as an IT provider to bolster the standard email backup strategy you put in place for your customers.

 

 

In version 13.1 of MailStore Server and MailStore Service Provider Edition, we see a focus from the development team in two key areas - security and hassle-free management.

Let's take a look at the highlights...

19:49 / MailStore / News
18 Apr

MailStore 11 MailStore version 11 is now live and available for download from our Web site. Just a few weeks ahead of the EU General Data Protection Regulation implementation, this timely release focuses on two key areas, security and compliance. If you're wondering where email archiving fits into the GDPR piece, you might find our recent video '10 ways MailStore can help satisfy GDPR' and the official MailStore advisory PDF a good starting point. In this post though, we'll take a closer look at the goodies v11 brings to users of both the Server and Service Provider Editions of the popular archiving software.
10:17 / MailStore / News
14 Jun

We love the fact MailStore is such a versatile beast.

It's able to work with pretty much every mail platform on the market and satisfy the vast majority of requirements users throw at it.

However, if you've got a large mail server running multiple jobs, or lots of hosted mail accounts, for example, it's possible at some point that you could find yourself pushing the limits of your hardware or bandwidth. Optimising it isn't difficult and largely boils down to how fast and how often you need your new email added to the archive. The temptation when setting it up for the first time is to opt for the 'as fast as possible' approach, when in reality you may be hammering your resources unnecessarily. In this post, I'll look at that and provide some simple tips for optimising your MailStore installation around your business needs.
15:57 / MailStore / News
12 Jun

[youtube https://www.youtube.com/watch?v=leOueJThtd4?controls=0&showinfo=0&w=560&h=315] Almost exactly three years after its release and with 320 service providers under their belts, MailStore today introduce a new and simplified price model for the Service Provider Edition of their popular email archiving software for Office365, Exchange, MDaemon and other mail platforms. The changes will be welcome news if you're an IT support company wanting to 'dip your toes' in the services market without a large upfront commitment. Plus existing customers should be pleased to see improved margins as a result of lower ongoing costs too.
09:06 / MailStore / News
07 Jun

Straight out of the box, when you perform searches of your archived email as a MailStore user, it looks for your keywords in the header, body and subject of your messages. What you may not know, however, is that it also has the ability to search within some attachment types too if you enable the feature. I've found this to be incredibly helpful when looking back over conversations with customers, helping me find invoice or project references for example, and I'm sure you'll find it useful in your working day too. Attachment searching is actually enabled by default, but it's limited to only .txt and .HTML file extensions, so you're not using its full potential. In this short post, I'll show you how to enable the feature and get MailStore to re-index your historic email so it works for that too.
15:19 / MailStore / News
08 Feb

ms-survey-2016The team at German developer MailStore GmbH have again been busy grilling a little over 1000 of their beloved customers for honest feedback on their products, customer service, and support, in the bi-annual MailStore satisfaction survey.  The results (thankfully!) were really good. So good in fact, that they've pulled out all the stops, and celebrated with a rather snazzy infographic to highlight their impressive achievements and to give you a warm, fuzzy glow if you're a MailStore Server, Home, or Service Provider customer.
11:51 / MailStore / News
30 Nov

mailstore-v10In the first major release since the company's acquisition by backup giant Carbonite, MailStore's development team today bring us the most secure version we've seen to date of their popular archiving software. Against a backdrop of increased Internet crime and social engineering threats, we see the German development team really zero in on security enhancements in this latest release - while continuing to make life easier for administrators.
12:26 / MailStore / News
05 Jul

better-mailstore-email-alertsLast year I wrote this article that described how you could use a combination of MailStore email archiver's auditing features, the Windows task manager and a PowerShell script to send you email alerts in the event an archiving job failed. This worked well but it was a little on the keen side, occasionally being triggered by a job failing that would actually just go on to run fine again shortly afterwards.
15:12 / MailStore / News / Tech tips