Software Distribution for IT Support Companies & MSP's

Tag: email archiving software (Page 2 of 3)

MailStore v9.2 – More relaxed archiving, better support for Office 365 and MDaemon

Today sees the latest point release in the roadmap of German developer MailStore, and in addition to a long list of fixes there are a couple of interesting new developments which have caught our collective Zen Software eye.

Version 9.2’s ‘juicy bits’ that I’ll talk a little more about in this post include:

  • Independence from the Windows scheduler
  • A great new synchronisation feature for users of Office 365
  • Better handling of large search results in the MailStore clients
  • Support for the new 64-bit version of MDaemon

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Three Reasons to Avoid Email Archiving Solutions that Use Stubbing

If you’re struggling to manage your mailbox sizes, or just need to keep email for long periods for compliance reasons, you may well have found yourself looking around for an archiving solution of some kind. 

There are plenty out there, with many sharing some similarities, however it’s the technical approach of the various products that’s a good method for distinguishing them.

Some of the vendors you’ll come across will employ the use of a technology known as ‘stubbing’. As MailStore Server doesn’t, in this post I’ll take a brief look at what it is, and why it’s German developers have decided against stubbing and instead chosen an alternative route.

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Are You An Email Hoarder?

Keeping more email than is actually needed is a habit that most people fall in to at some stage. But make no mistake, it is a problem. And it’s not one to be ignored.

The main issue with keeping large volumes of email is the affect it has on your mail server and therefore the knock-on effect it has on Outlook (assuming that’s what you’re using!).

With all of the additional load for your hardware to cope with, at best it’ll become sluggish and unresponsive – at worst, it’ll just grind to a halt altogether.

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MailStore 9.1 Brings Email Archiving for Google Apps

We’ve just made the latest version of MailStore live on our site and if you, or perhaps your customers, are users of Google Apps, it’s one I highly recommend you download.

The ability to archive Google mail isn’t completely new to MailStore, however in previous versions, each mailbox would need to be archived individually, requiring a separate archiving ‘job’ and manual entry (and ongoing maintenance) of username and password credentials.

In version 9.1, the German developer have now made the whole process a breeze.

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What’s happened to my archiving jobs? MailStore Server v9.0

If you’ve recently made the move to MailStore version 9, it’s entirely possible you’ll be sat there wondering why on earth all of those archiving jobs you had set up can’t be modified any more.

You’ll hopefully be pleased when I tell you it’s not a mistake and nothing’s gone dramatically wrong, it’s just that MailStore are now adopting a new and far more efficient way of automating jobs that no longer needs the old Windows task scheduler method.

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Financial Conduct Authority (FCA) Requirements for Email Archiving

The Financial Conduct Authority (FCA) are the the organisation responsible for regulation and protection of all aspects of the financial services industry in the UK. If you’re a company operating in this sector, their somewhat ‘comprehensive’ guidelines aren’t ones you can afford to ignore. 

The FCA Handbook covers a wide range of provisions, however in this post I’m going to focus on those that apply to email storage and archiving only – hopefully saving you a little legwork when it comes to checking whether you currently comply.

This is a follow-up to the more general post we published last year addressing the legislation and compliance requirements that apply to UK businesses in relation to email storage.

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How to share mailbox access across users with MailStore

Something I get asked for by MailStore customers on a regular basis is an easy way for one user to search for messages within another’s archive.

One approach to this would simply be to log into the MailStore client as an Administrator, which would give you full rights over all the user archives but this is only really useful for one-off access – there is a much more elegant way to tackle this…

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Support queries shared: Office365 aliases and archiving with MailStore

MailStore and Office365As Office365 and other hosted Exchange platforms continue to attract more users, we’re starting to see more demand from customers looking for a way to keep an offline copy of their data ‘just in case’ the unthinkable should happen.

MailStore is perfect for automating this process, and while there’s a good setup guide online to cover the basics, last week a customer called in asking for help with the more ‘niche’ requirement of setting up MailStore to archive email going to aliases in O365.

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