In a perfect world, all of your MSP customers would have bottomless pockets.
You'd merrily go about ensuring they're using the latest and greatest tech, and they'd never query an invoice.
Unfortunately, that's not the norm and it's likely you're managing backups for at least one customer with hardware that's past its best before date.
In some cases it can be more cost-effective to continue using older operating systems - but this doesn’t mean it's without any cost at all.
Ransomware is right up there as one of the worst types of malware your clients are likely to come across.
Not only is there the risk of being locked out of computer systems or important databases, but there's the additional risk of public backlash and damages to reputation.
As you'll have no doubt seen in the press - if the breach is large enough, ransomware attacks can easily become high-profile media events and the ransom demands can be incredibly tricky to manage.
If they do pay the ransom for their data, not only is it an admission of defeat, but it can also be a significant financial hit.
What's more, there's really no guarantee they’ll gain access to their systems again.
Once the scammers have their money, there isn’t anything but goodwill compelling them to return what was already taken.
When you're thinking about the backup approach that best fits your small business, committing solely to one option is unlikely to be the silver bullet you might like.
However, your choices may not be quite as binary as you could be led to believe either.
What if there was a way to keep a local backup for really quick recovery of files, applications, and servers, that also combined the security and reliability of a cloud giant like Amazon?