BackupAssist announcementIn the latest version of BackupAssist (7.3.1), there was a change to the activation process I'd like to make you aware of as it's understandably catching a few customers out. In the latest version there was a change implemented to help ensure that as a customer you're on the 'local' build of the software, complete with support links that point back to our technical team here in the UK.

BackupAssist Technical Support InsightWe often get support queries where the PC clock has been the cause of an issue but never have I seen a few minutes of drift make such a difference. This one isn't actually specific to BackupAssist but it did rear its head with a customer who happened to be storing their backups on a local NAS. The backup job in question was a 'file protection' one, so the simple backup of files to a local network share as a destination. The job had run fine for many days without errors but suddenly overnight the job would fail with an error like the one below:-

Interested in MailStore but too busy to install the trial? Struggling to fit in a live webinar? A close second are the recorded versions I post from time to time on the Zen Software Youtube Channel like this one, entitled an Introduction to MailStore. No, you won't get to ask me lots of awkward questions via the live chat which is obviously a shame (!), but it is better suited to skimming through over a coffee if you're flat-out taking care of the day job. 

MDaemon provides support for all of the major mobile platforms via its integrated ActiveSync support, so it's nice and straight-forward to connect your device, whatever it might be, and have your email, calendar, contacts and other important data available on the move. Until the recent release of iOS 7, there's never been the option available on the iPhone to synchronise notes, however we're pleased to let you know that it's here, and it couldn't be much easier to enable!

Towards the tail end of last year, Microsoft announced a somewhat controversial decision to call time on the hugely popular Small Business Server (SBS) 2011 - the last OEM copies of which will be exhausted by the end of 2013. SBS has now been replaced by two flavours of Windows Server 2012 (Essentials and Standard), but unlike their predecessor, neither of which include an email server component - highlighting Microsoft's intention to 'guide' customers towards their cloud/ hosted services.

You may recall a little over a month ago us announcing the brand new major release of BackupAssist version 7.1.That included an impressive range of new features such as a beta of the new Exchange Granular Restore (EGR) add-on, support for Exchange 2013, enhanced support for Server 2012 and history for imaging backups on NAS and RDX drives. Well, following up the great work on 7.1, Australian developer Cortex have completed the EGR add-on beta phase and have released the feature in full in this latest iteration of our favourite backup software for small businesses.

The brand new major release of BackupAssist, version 7.1 is now available to download, and brings many of the features you’ve been asking us for such as support for Exchange 2013, enhanced support for Server 2012 and history for imaging backups on NAS and RDX drives. This is now the most stable release of BackupAssist v7 and we recommend that you download and install it straight away. If you already own a BackupAssist v7 license then you can download and update for free.