30
Mar
The Top 8 Antivirus Issues That Catch Our Customers Out
With the recent Panda Antivirus signature problem still fresh in my mind, and as a fair few of our support calls continue to be antivirus related, I thought you might find it useful if I share some of the antivirus issues we see regularly tripping customers up.
Of course every software vendor professes their product incorporates the latest and greatest protection technology. When you're working out what to use as a Systems Administrator however, it's also important to think beyond that and specifically about how your proposed solution will interact with other applications in your network environment.
These are a handful of the areas we find usually end up resulting in a support call.
12:36 /
BackupAssist / MailStore / MDaemon / News / SecurityGateway / Support queries shared / Tech tips
Today sees the release of the latest major version of MDaemon, the popular email server for Windows and alternative to on premise Exchange.
Like all MDaemon releases, the developers at Alt-N continue to add new customer requested features and enhancements.
The sheer amount of email that flows across the internet every day is staggering, but what's all too easy to overlook is just how insecure this form of communication actually is.
Often email delivery is compared to traditional paper post in that there is an envelope containing a letter, there are senders and there are recipients. In reality, the comparison is much more similar to a postcard.
Microsoft Small Business Server was 
You may have picked up in the IT press recently that we're starting to see an industry-wide movement to a new, and importantly more secure, standard of SSL certificate.
Alt-N Technologies, developer of the Exchange alternative 
This year in particular, I've seen an increasing number of users' email account credentials become compromised, which has allowed spammers free reign to use their mail server to send spam out to the Internet.
The usual result is an overflowing outbound mail queue, thousands of bounce messages coming in and your server's IP address being blacklisted.
The first thing to note is that if your company has an email server, you should assume that spammers will always be trying to hijack users' accounts by guessing their passwords.
In this post I will run through a few simple pro-active settings checks that can reduce the chances of this happening and - in the unfortunate event that it does happen - can limit the resulting negative effects.
Over the last 24 hours we have seen a few instances where valid email from Outlook.com servers has been rejected by our customers MDaemon and SecurityGateway servers due to SPF record checks.
The emails getting rejected do appear to be valid messages but have been arriving from an IP address not included in the sending servers SPF records. The common factor here is that all the sending domains are using outlook.com services.
Cyren's quarterly Internet Threat Trends reports are a MUST READ for IT professionals and MSP's alike and this one is no exception.
You could be forgiven for not recognising the Cyren name as they've 
Alt-N Technologies, BackupAssist, MailStore....they were all there. And that's not all, we were even fortunate enough to bag a couple of inspirational guest