05
Sep
We’re getting personal – Live chat, shorter phone menu, 10 second pickup and DDI’s
We're a relatively small team here at Zen Software and one of the things we really like about that is if and when you ever need our help, be it pre or post-sales, we're able to offer you more of a personal level of service than some of the industry giants we're often competing with.
Particularly as a small or medium sized business, we know how much importance you place on being able to get answers when you need them.
With this in mind, and as part of an ongoing program of improvements, we've upped our game a little with a few 'service enhancements' shall we say!
12:56 /
News
Towards the tail end of last year, Microsoft announced a somewhat controversial decision to call time on the hugely popular Small Business Server (SBS) 2011 - the last OEM copies of which will be exhausted by the end of 2013.
SBS has now been replaced by two flavours of Windows Server 2012 (Essentials and Standard), but unlike their predecessor, neither of which include an email server component - highlighting Microsoft's intention to 'guide' customers towards their 
An early heads up for you in video form this morning about a great new addition to BackupAssist's Exchange Granular Restore functionality.
Pencilled in for release in the next couple of weeks, v7.3 of BackupAssist will provide you with the ability to quickly find items in your Exchange database backup, and directly restore them to another Exchange server.
See below for the 2 minute preview video...
You may recall a little over a month ago us announcing the brand new major release of BackupAssist version 7.1.That included an impressive range of new features such as a beta of the new Exchange Granular Restore (EGR) add-on, support for Exchange 2013, enhanced support for Server 2012 and history for imaging backups on NAS and RDX drives.
Well, following up the great work on 7.1, Australian developer Cortex have completed the EGR add-on beta phase and have released the feature in full in this latest iteration of our favourite backup software for small businesses.
The brand new major release of BackupAssist, version 7.1 is now available to download, and brings many of the features you’ve been asking us for such as support for Exchange 2013, enhanced support for Server 2012 and history for imaging backups on NAS and RDX drives.
This is now the most stable release of BackupAssist v7 and we recommend that you download and install it straight away. If you already own a BackupAssist v7 license then you can download and update for free.
Yes, the latest iteration of MDaemon Messaging Server is upon us! This most recent version of the popular Microsoft Exchange alternative for small businesses is only a point release - you could easily mistake it for a major update given the size of the release notes.
With a long list of features to highlight for both admins and end users I'll waste no further time and get straight on with what I think you might find most interesting...
The ActiveSync component of MDaemon was actually originally a one-off development. The aim was to ensure Android and iOS users weren't left completely in the cold at a time when developer Alt-N Technologies' focus was Blackberry users following their acquisition by Research In Motion (RIM). At that time RIM only wanted the bare minimum functionality to differentiate the Blackberry experience from the competition.