Cloud, private-cloud, multi-tennant, hosted, SaaS, service provider, xSP - the myriad of terminology used to describe products such as MailStore Service Provider Edition are practically endless it seems. This probably explains why lots of our partner program members, all typically IT support companies servicing SMB's, have been asking for further clarification around exactly what this new version of MailStore actually is and how it works before they've been able to decide whether it's right for them. For this reason we're now running a small number of free 30 minute(ish) webinar sessions which will answer the questions - "What is it?" and "Is it for me?". Essentially it is a high level overview and then time for a group Q & A.

The Financial Conduct Authority (FCA) are the the organisation responsible for regulation and protection of all aspects of the financial services industry in the UK. If you're a company operating in this sector, their somewhat 'comprehensive' guidelines aren't ones you can afford to ignore.  The FCA Handbook covers a wide range of provisions, however in this post I'm going to focus on those that apply to email storage and archiving only - hopefully saving you a little legwork when it comes to checking whether you currently comply. This is a follow-up to the more general post we published last year addressing the legislation and compliance requirements that apply to UK businesses in relation to email storage.

There's a new minor BackupAssist release today and if you run system protection jobs on Hyper-V host machines, it's one you'll want to make sure you download. Following a Microsoft update to Server 2012 R2, some new error messages had been appearing in the job reports. I'm pleased to report that as always, BackupAssist have been quick to respond and within a couple of days we now have this fix. Download BackupAssist 7.4.5 (including the Hyper-V fix) More details and link to the release notes are available below...

I'm a little ashamed to admit that the public launch of Microsoft's SQL Server 2014, on any Product Manager's dream launch date of April 1st, managed to somehow completely pass me by.  This did however, make it all the more impressive when our friends over at BackupAssist announced they've already implemented support for it in their latest version of their fantastic backup software for small businesses. This now officially expands BackupAssist SQL support to include: SQL 2014, SQL 2012, SQL 2008/R2 and SQL 2005.

SecurityPlus promoAre you an MDaemon user and still wasting time dealing with spam email? Now is a great time to take SecurityPlus for a test drive as Alt-N Technologies are offering 20% off all NEW licences until the end of June 2014 (discount applied automatically during checkout).

Product review by ITSMDailyRun by Erik Blum, an IT Manager at one of the top 500 companies in the United States, ITSMDaily.com is a news and reviews Web site aimed at IT professionals. As a user of Microsoft Exchange, Erik made the choice to archive his email with MailStore Server instead of Exchange's archiving features and is keen to share his findings with his audience.

The ultimate list of useful links for IT professionalsSo it's here - we've reached the third and final part of our series of posts designed to arm you with all of the tools you need to survive the minefield that is IT support. It's time for you to put the knowledge we've provided you into practice and to go it alone. It's been emotional. God speed. Our ultimate list is compiled by IT professionals from across the UK.

MDaemon 14 was released earlier this week and with it, an updated webmail client with a snazzy new look and feel. Outlook has a tendency to hog large chunks of memory and this, coupled with the cost of the licencing means that there's an emerging market of users like myself who are looking for an alternative.

Microsoft's decision last year to call time on Small Business Server has created a noticeable boost in demand for 'on-premise' email server software that will play nicely with Server 2012.  Small businesses unwilling or unable to follow the Microsoft route of moving everything to the cloud have been left looking for alternative suitors to Exchange that can offer the same experience for their Outlook, Web and mobile device users. MDaemon Messaging Server is one such alternative. A staggering 18 years on from it's initial launch as one of the first Windows mail servers, we take a look at what's new in the latest and greatest version 14...