Ok brace yourself for a long ol' set of release notes! This minor MDaemon update really does highlight the many hours our friends at the Texas-based developer Alt-N Technologies are putting in to make MDaemon the best mail platform out there for small businesses. This one is mainly 'dotting the I's' as it were but there's an awful lot of them! Also if you've picked up one of the newer Android devices recently, you'll no doubt be pleased to hear that you can now connect it quite happily via ActiveSync thanks to the compatibility fix for KitKat.

20% off ActiveSync We’re running a terrific end of year promotion and the perfect opportunity to get your staff fully connected in preparation for a productive and profitable 2014. Simply purchase a new copy of ActiveSync for MDaemon Messaging Server via our Web site before the end of 2013 and you’ll automatically receive 20% off the RRP’s listed.

Scientifically proven to solve precisely 99.3% of all technical problems faced by modern civilisation, your ability to "turn it off and on again" is perhaps the most powerful weapon you have in your arsenal as a seasoned IT professional. It's important to be realistic however, and, at some point it is I'm afraid, quite likely you'll be required to go beyond the call of duty. Of course you should always try pumping the on/off button of affected hardware hysterically to be absolutely certain the geek magic has transferred but failing that you should ready yourself for tough times ahead. Yes, you may well need to 'Google', to diagnose symptoms and worse still, troubleshoot with your brain. In extreme cases, you should be warned, it's not unheard of that the more demanding customers may ask that you plan to prevent the problem from happening again. Pooled from thousands of IT professionals around the globe, the following software utlities, web services and how-to guides will help you be prepared should the unthinkable strike.

Yes, for the next few days we’re unashamedly jumping on the bandwagon of our American friends and slashing the cost of new licences by 25% for the brilliantly simple email archiving software, MailStore Server. Example pricing: 10 user licence = £214.28 + VAT  (Save £71.42!)

New MDaemon release MDaemon version 13.6 is out today and with it some useful enhancements, particularly if you're using ActiveSync with your mobile devices. Download MDaemon 13.6 View the release notes It's worth noting this release includes a whole host of minor tweaks to Worldclient (notable an HTML signature editor) and WebAdmin which you can read about in the release notes but I think it's the following you'll be most interested in.

We're a relatively small team here at Zen Software and one of the things we really like about that is if and when you ever need our help, be it pre or post-sales, we're able to offer you more of a personal level of service than some of the industry giants we're often competing with. Particularly as a small or medium sized business, we know how much importance you  place on being able to get answers when you need them. With this in mind, and as part of an ongoing program of improvements, we've upped our game a little with a few 'service enhancements' shall we say!