MailStore Service Provider Edition (SPE) – New Simplified Pricing Model

Almost exactly three years after its release and with 320 service providers under their belts, MailStore today introduce a new and simplified price model for the Service Provider Edition of their popular email archiving software for Office365, Exchange, MDaemon and other mail platforms.

The changes will be welcome news if you’re an IT support company wanting to ‘dip your toes’ in the services market without a large upfront commitment. Plus existing customers should be pleased to see improved margins as a result of lower ongoing costs too.

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How to Enable Searching Within Attachments – MailStore Server

Straight out of the box, when you perform searches of your archived email as a MailStore user, it looks for your keywords in the header, body and subject of your messages. What you may not know, however, is that it also has the ability to search within some attachment types too if you enable the feature.

I’ve found this to be incredibly helpful when looking back over conversations with customers, helping me find invoice or project references for example, and I’m sure you’ll find it useful in your working day too.

Attachment searching is actually enabled by default, but it’s limited to only .txt and .HTML file extensions, so you’re not using its full potential.

In this short post, I’ll show you how to enable the feature and get MailStore to re-index your historic email so it works for that too.

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New: Cloud Hosted MDaemon Mail Server

Cloud Hosted MDaemonIt’s with great pleasure that I’m able to announce the launch of an exciting new service from Zen Software – Cloud Hosted MDaemon Mail Server.

This new addition to our portfolio provides the perfect way for companies who recognise the benefits of having their own dedicated mail server, to also take full advantage of the benefits the cloud and hosted services bring.

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Three Reasons to Avoid Email Archiving Solutions that Use Stubbing

If you’re struggling to manage your mailbox sizes, or just need to keep email for long periods for compliance reasons, you may well have found yourself looking around for an archiving solution of some kind. 

There are plenty out there, with many sharing some similarities, however it’s the technical approach of the various products that’s a good method for distinguishing them.

Some of the vendors you’ll come across will employ the use of a technology known as ‘stubbing’. As MailStore Server doesn’t, in this post I’ll take a brief look at what it is, and why it’s German developers have decided against stubbing and instead chosen an alternative route.

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Support queries shared: Office365 aliases and archiving with MailStore

MailStore and Office365As Office365 and other hosted Exchange platforms continue to attract more users, we’re starting to see more demand from customers looking for a way to keep an offline copy of their data ‘just in case’ the unthinkable should happen.

MailStore is perfect for automating this process, and while there’s a good setup guide online to cover the basics, last week a customer called in asking for help with the more ‘niche’ requirement of setting up MailStore to archive email going to aliases in O365.

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