14 Jun

A question I'm frequently asked by users is "What happens to a user's mailbox in the event they leave the company?". My first response is usually to qualify what's going to happen with their email address once they've left. Will the address leave with them and will all further messages sent to that address will be bounced? Or will there be another member of staff taking over their role who'll need visibility of those existing messages? This is a decision for the business and companies will differ from each other in how they'll want to approach the managing of mailboxes and of staff turnover. Typically I find that companies will remove the Active Directory account as soon as the person has left, and they'll probably also choose to remove the email account from the mail server. Most organisations will tend to keep the email archive for this user intact for some time.
15:21 / MailStore / News / Support queries shared
27 May

One of the benefits we offer to registered resellers of our email archiving software, MailStore, is a free online product certification course followed by an official accreditation for those that complete it successfully. The idea of the course is to improve confidence in selling and supporting the software, and benefits include an increased level of discount for a period and official logo for use on the site. Medhurst IT are one such company who decided to put a number of their staff forward and our colleagues over at German developer MailStore took a few moments to ask them about their experiences.
10:44 / MailStore
25 Mar

In this latest case study, Phil Antill, IT & Facilities Manager at Winbro, kindly took the time to talk to us about his archiving requirements and succesful implementation of MailStore. The Leicestershire-based engineering company initially installed MailStore to aid with a mail server migration, however it's now being used to automatically manage their greatly-reduced mailbox sizes.
12:47 / MailStore / News
15 Mar

It's likely that if you've been using Outlook to archive your emails, by the time you get to the point where you're ready to  use a dedicated email archiving product such as MailStore, you'll have a number of PST archive files knocking about, and quite possibly in a variety of locations. There are a long list of reasons why we recommend against archiving to PST (which you can read all about in another post), but in this article I'm going to focus on what to do if you have gone down that route, and show you how to upload and centralise multiple PST archives in one go rather than one at a time.
14:09 / MailStore / Support queries shared
28 Feb

How should you archive with MailStore?       If you've just downloaded MailStore, you're no doubt primed and ready to start hitting "next, next, next" to get up and running as soon as possible. Before you do however, it is worth just taking a moment to think about your requirements in a little more detail. We see all sorts of weird and wonderful variations to cater for different customer scenarios, but in most cases you'll need to consider which combination of "journalling", and direct connection to individual mailboxes you're going to use to archive your email.
11:15 / MailStore / News
30 Jan

If you've used Achab's Archive Server (ASM) software in the past and upgraded to MailStore, it's highly likely you'll be wanting to bring across that historic archived data to the new platform. There are two ways you can go about importing an external ASM archive to MailStore - either directly as files, or, via your MDaemon email server. One of the limitations of importing directly into MailStore is that mail can't be sorted on a per-user basis and instead the archive will have to reside under a single MailStore user account which you delegate access to via MailStore's permissions system. It's for this reason that we tend to recommend the second option and utilise the MDaemon server as an intermediary for MailStore to collect the old archive data from.
11:37 / MailStore / MDaemon / Tech tips