One of the key benefits of using BackupAssist in a Hyper-V environment is that only one licence is required on the physical host server in order to perform file level backups across all of the guest machines. In this post I’m going to step through a Hyper-V scenario I come across quite frequently, and show you how to configure a single backup job to provide the following:
  1. Bare metal backup
  2. Recovery of a guest machine in its entirety
  3. Recovery of files from a guest
  4. Exchange mailboxes and near-continuous SQL backup
For this scenario the following set of licences must be purchased for one installation of BackupAssist on the Hyper-V host server. 1 x BackupAssist with Upgrade Protection 1 X Hyper-V Granular Restore Console 1 x Exchange Mailbox add-on 1 x SQL add-on

Scenario 1 – Server configuration2008-server.jpg

In this example I’ll be backing up a single 2008 Hyper-V server running two 2008 guests. VM 1 - 2008 SBS including Exchange VM 2 - 2008 Server R2 with SQL

Before I start, I should warn you, this may be a rare issue that only effects a handful of customers - in particular those that use older NAS hardware. However, through diagnosing this issue I've learned much more about how the media usage report works with BackupAssist rsync jobs and thought it would be useful to share my findings.

We've seen a noticeable increase over the past few months in the number of customers performing Hyper-V backups using BackupAssist, so I'm hoping some of you will find it useful to hear about an issue we helped resolve recently. The customer was running BackupAssist on their Hyper-V host system and had initially been performing a backup of the system state and some data which was working fine, when they added the Hyper-V guest machines though, it produced this error each time: ERROR - A Volume Shadow Copy Service operation error has occurred

Single Instance StoreWe had an interesting support call the other day that I thought might be useful to share. The customer who called was using BackupAssist on multiple sites and using rsync jobs to backup from a number of Windows machines, to a central one running CWRsync. Everything was working well but there was some confusion as to how much space each job was taking up on the rsync server.

Since the introduction of Microsoft’s Volume Shadow Copy Service in Server 2003 it is common to backup the Exchange database in its entirety as part of a bare-metal backup job. This is a great way to deal with a disaster such as a hard drive failure where you want to recover a whole server, or even if you need to recover the whole Exchange database back to a point in time.  The difficulty comes when you want to recover, for example just a single mailbox, or even specific emails.  With a full backup, you are backing up the entire database which means you’ll need to recover the full database first to a temporary location, mount this as a recovery database, connect to it with a client and then extract the data.  With a large database this could take quite a lot of time and resources to complete. BackupAssist has a much easier, more convenient way.

If you've ever used BackupAssist to run an rsync job to a remote NAS device, you may be familiar with the built in 'seed' function. This bypasses the need to run a large backup for the first time over the network and instead uses a USB hard drive to move the data manually. After the seed job has completed, the drive is disconnected from the BackupAssist server and plugged directly into whatever is performing the role of the rsync server. Often it's a NAS device, but I also talk to customers who choose to run either a Linux server which has native rsync support or even a Windows box using the free open source CWRsync service.

I often get asked about the best way to create off-site image backups. One logical approach is to use a windows network share for the destination, however because the destination is not accessible at the disk sector level, the incremental imaging feature can't be used. A full image backup must be taken each time the job runs which can take significantly more time as well as requiring a larger amount of storage if you wish to keep multiple images. For this reason, we often recommend that customers stick to local destinations for image backups with history, and plug in either a local dedicated USB hard drive or a pool of USB drives. This approach works very well and allows for multiple images a day, typically taking less than an hour to run on an average SBS server. However the disadvantages of relying on local backups are clear in that they're still susceptible to loss, theft and damage. An often overlooked solution for image backups that combines the best features from both of these methods is iSCSI.