How can MDaemon Messaging Server help prevent accounts from being hijacked (and your company email server from being black listed)?
Finding out that your mail server is being used to relay SPAM can be a major headache for admins and a black mark on your company. As an MDaemon user, fortunately you have plenty of tools at your disposal to help prevent this from happening.
One of the key advantages of using MailStore to archive users mailboxes from your mail server is the ability to delete old email once it has been successfully archived. Typically customers choose to delete messages from users mailboxes that are older than a year, But what if you want to treat some mail folders differently to others?
A question I'm frequently asked by users is "What happens to a user's mailbox in the event they leave the company?".
My first response is usually to qualify what's going to happen with their email address once they've left. Will the address leave with them and will all further messages sent to that address will be bounced? Or will there be another member of staff taking over their role who'll need visibility of those existing messages?
This is a decision for the business and companies will differ from each other in how they'll want to approach the managing of mailboxes and of staff turnover.
Typically I find that companies will remove the Active Directory account as soon as the person has left, and they'll probably also choose to remove the email account from the mail server. Most organisations will tend to keep the email archive for this user intact for some time.
Over the last few months we have had an increasing number of support calls that relate to failing SMTP connections over Internet connections.
This can happen on a range of network connections, whether it's mobile devices on 3G or home users trying to access their MDaemon mail server. Even businesses can find that they can no longer create outbound SMTP sessions on port 25 on their office broadband connections.
“We’re too small for that.”
Ironically, small companies are often the ones most vulnerable to the consequences of both data loss and legal action. MailStore provides a perfect, unmodified copy of all messages and headers so you're always in possession of what could end up being evidence, just in case it's ever needed. The fast search is also just an extremely useful tool for saving the time it takes employees to perform searches for emails.
I had an interesting support request recently where a customer asked if there was a way to archive a particular user's mail folders in slightly different ways to all the other users.
If you use our email server software, MDaemon Messaging Server, and you've ever called our support team with issues relating to being unable to send emails, you may have noticed that we often perform a spam blacklist check.
To perform these checks we use just one of a range of useful tools over at the mxtoolbox.com website. We've been using this site for several years as in addition to the blacklist checking you can also do things like query a domain's Mail DNS and SPF records, check whether the SMTP port is answering and even obtain an explanation of message header information. An essential tool to add to your favorites if you are a mail administrator!
I mentioned ActiveSync policies in my last post, well version 13 also sees the addition of one extra small, but very nice feature, in the ability to simplify the self sign-up process for mobile devices using the Autodiscover process.
By removing the necessity to know the public DNS name or IP address of your MDaemon server, all a user now needs to connect their mobile device is their email address and password.
