How to prevent email account hijacking (and getting blacklisted!) with MDaemon

Account Hijack Detection - MDaemonHow can MDaemon Messaging Server help prevent accounts from being hijacked (and your company email server from being black listed)?

Finding out that your mail server is being used to relay SPAM can be a major headache for admins and a black mark on your company. As an MDaemon user, fortunately you have plenty of tools at your disposal to help prevent this from happening.

Continue reading

Employee left the company? What should you do with their MailStore email archive?

A question I’m frequently asked by users is “What happens to a user’s mailbox in the event they leave the company?”.

My first response is usually to qualify what’s going to happen with their email address once they’ve left. Will the address leave with them and will all further messages sent to that address will be bounced? Or will there be another member of staff taking over their role who’ll need visibility of those existing messages?

This is a decision for the business and companies will differ from each other in how they’ll want to approach the managing of mailboxes and of staff turnover.

Typically I find that companies will remove the Active Directory account as soon as the person has left, and they’ll probably also choose to remove the email account from the mail server. Most organisations will tend to keep the email archive for this user intact for some time.

Continue reading

SMTP Port 25 * Access Denied! *

Over the last few months we have had an increasing number of support calls that relate to failing SMTP connections over Internet connections.

This can happen on a range of network connections, whether it’s mobile devices on 3G or home users trying to access their MDaemon mail server. Even businesses can find that they can no longer create outbound SMTP sessions on port 25 on their office broadband connections. Continue reading

“We’re too small for that” and other common misconceptions about email archiving…

MailStore objections“We’re too small for that.”

Ironically, small companies are often the ones most vulnerable to the consequences of both data loss and legal action. MailStore provides a perfect, unmodified copy of all messages and headers so you’re always in possession of what could end up being evidence, just in case it’s ever needed. The fast search is also just an extremely useful tool for saving the time it takes employees to perform searches for emails.

Continue reading

Is your email server online and operational? Use MXWatch to monitor it 24/7

If you use our email server software, MDaemon Messaging Server, and you’ve ever called our support team with issues relating to being unable to send emails, you may have noticed that we often perform a spam blacklist check.

To perform these checks we use just one of a range of useful tools over at the mxtoolbox.com website. We’ve been using this site for several years as in addition to the blacklist checking you can also do things like query a domain’s Mail DNS and SPF records, check whether the SMTP port is answering and even obtain an explanation of message header information. An essential tool to add to your favorites if you are a mail administrator!

Continue reading

MDaemon 13 beta preview: Part 2 – Quick ActiveSync device setup using Autodiscover

So on to part 2 of my look at the new MDaemon 13 beta…

I mentioned ActiveSync policies in my last post, well version 13 also sees the addition of one extra small, but very nice feature, in the ability to simplify the self sign-up process for mobile devices using the Autodiscover process.

By removing the necessity to know the public DNS name or IP address of your MDaemon server, all a user now needs to connect their mobile device is their email address and password.

Continue reading

50% off MailStore Server: Switch From Alternatives Including Mimecast, Barracuda, Commvault, MailArchiva, Exclaimer and Enterprise Vault

MailStore competitive upgrade

If you’ve recently shelled out to renew an existing archiving solution, the chances are, you’re not going to be over the moon about paying again (regardless of how magnificent a product MailStore Server is!).

Well, we have some fantastic news!

To help remove that pain, we’re prepared to heavily discount your new MailStore licence to account for the additional expenditure.

Simply send us proof that you’ve purchased a competing solution which meets the criteria below and we’ll slash the price of your new MailStore Server licence by a whopping 50 percent!

Continue reading