A popular feature of MDaemon is its ability to let administrators quickly pinpoint message activity and session information using detailed logs. Sometimes, however, what’s required is more an overview of server usage such as how load is being shared across users or mailboxes for example.
In this post I take a look at how you can use Microsoft Excel to query data you may not even be aware is available in MDaemon!
A long time ago in a galaxy far away….well….ok, just a long time ago, I learnt that in order to diagnose the email delivery problems of our customers, understanding the role of DNS would be absolutely fundamental.
Not only that, but I quickly realised the value of the ‘NSlookup’ DNS tool which is included within Windows.
In most deployments of MailStore we recommend your journalling job is configured to archive a selection of journalled or ‘copied’ emails for all your users.
This type of job is designed to interrogate each message that it archives and look for headers that it can match to decide which user’s archive it should store the message under.
In a perfect installation where all of your MailStore users have been setup correctly, every journalled message should find the correct corresponding users archive. But it is common to overlook some addresses and you may find email appearing in the general ‘Unknown e-mail archive’ instead.
Something I get asked for by MailStore customers on a regular basis is an easy way for one user to search for messages within another’s archive.
One approach to this would simply be to log into the MailStore client as an Administrator, which would give you full rights over all the user archives but this is only really useful for one-off access – there is a much more elegant way to tackle this…
Following on from Part 1 of this guide where I explained how to create Exchange Granular Restore (“EGR”) compatible backups in BackupAssist, in this second instalment I will look in more detail at how we can restore email from within the backups we have created.
Ok brace yourself for a long ol’ set of release notes! This minor MDaemon update really does highlight the many hours our friends at the Texas-based developer Alt-N Technologies are putting in to make MDaemon the best mail platform out there for small businesses.
This one is mainly ‘dotting the I’s’ as it were but there’s an awful lot of them! Also if you’ve picked up one of the newer Android devices recently, you’ll no doubt be pleased to hear that you can now connect it quite happily via ActiveSync thanks to the compatibility fix for KitKat.