As always, the Zen Software knowledge base continues to grow and is a great resource full of useful technical 'How to' guides for all the software we sell.
Here are the most recent updates...
One of the new features to be added in BackupAssist version 7 was the ability to control multiple BackupAssist installations from a central location on your network. This latest video from...
In the last few weeks we have started seeing an increase in support requests relating to email delivery problems that are outside of the control of the MDaemon server. Specifically this happens when companies are relying on an ISP mail platform to provide POP3 mailboxes and SMTP services to deliver their mail to and from MDaemon. In this article I want to point out why the method you choose to get email in and out of MDaemon is so important and how you can redesign and often simplify your mail platform to minimise the effects of changes that are 'outside of your control'.
One of the particularly nice features in MDaemon is the ability to customise the flow of email through the use of its built in content filters.
In the past we've mainly focused on using the content filter in different ways to automate tasks, change message content and redirect mail to other locations.
In this article I'll give you an overview of how you can make use of the content filter and MDaemon's custom queues to intercept some or all outbound email, have a user check and authorise it manually, and then let it continue along its intended delivery path.
You may recall towards the tail end of last year I posted about BackupAssist developer Cortex's excellent series of six Rsync videos. I know the ability to off-site your data using...
Our colleagues over in the technical department at MailStore have been busy working on a series of spotlight videos that focus on answering the most common questions you're likely to...
I've been working on a support query recently where a specific MDaemon user's email was vanishing, and seemingly for no reason.
To help diagnose this issue I recommended they use the popular 'Process Monitor' tool to watch for any files being deleted in a specific folder and report which process is deleting them.
In this new stand-alone BackupAssist "how-to" video released by developer Cortex, we see how you can check if the Image backup you have taken has everything needed to perform a full Bare Metal recovery.As with all backups it is imperative that you verify the backups to be sure they contain what you expect so we'd highly recommend you take a look at this video when you get a moment...
Over the last few months we have had an increasing number of support calls that relate to failing SMTP connections over Internet connections.
This can happen on a range of network connections, whether it's mobile devices on 3G or home users trying to access their MDaemon mail server. Even businesses can find that they can no longer create outbound SMTP sessions on port 25 on their office broadband connections.
With the release of BlackBerry v10.0 last week, the method for synchronising the new set of BlackBerry 10 devices with MDaemon has changed. A BlackBerry Enterprise Server (BES) is no longer required for synchronisation, and handsets now use the ActiveSync standard for personal data synchronisation.
The process of setting up an ActiveSync account on a BlackBerry 10 device is actually quite similar to the Android and iOS devices, requiring just the server details, email address and password in order to connect.
