24 Feb

You may have picked up on the grapevine (or the phone when talking to us!), that there's an exciting new version of BackupAssist in the offing. Well, I can confirm the rumours, version 6.4 is due to include both advanced iSCSI support and RecoverAssist, which will make life considerably easier for those of you performing image backups and bare metal restores on 2008/R2/SBS/Hyper-V/Win7/Vista.
10:00 / BackupAssist
10 Feb

We've seen a noticeable increase over the past few months in the number of customers performing Hyper-V backups using BackupAssist, so I'm hoping some of you will find it useful to hear about an issue we helped resolve recently. The customer was running BackupAssist on their Hyper-V host system and had initially been performing a backup of the system state and some data which was working fine, when they added the Hyper-V guest machines though, it produced this error each time: ERROR - A Volume Shadow Copy Service operation error has occurred
14:16 / BackupAssist
01 Feb

Since the introduction of Microsoft’s Volume Shadow Copy Service in Server 2003 it is common to backup the Exchange database in its entirety as part of a bare-metal backup job. This is a great way to deal with a disaster such as a hard drive failure where you want to recover a whole server, or even if you need to recover the whole Exchange database back to a point in time.  The difficulty comes when you want to recover, for example just a single mailbox, or even specific emails.  With a full backup, you are backing up the entire database which means you’ll need to recover the full database first to a temporary location, mount this as a recovery database, connect to it with a client and then extract the data.  With a large database this could take quite a lot of time and resources to complete. BackupAssist has a much easier, more convenient way.
10:23 / BackupAssist
19 Jan

I'm slightly concerned that the news of a virtual information blackout yesterday may have detracted somewhat from the REALLY big stories that were breaking. Yes, had you have been paying proper attention you'd have noticed two new product updates from our Texan friends over at developer Alt-N Technologies. Ok, so it's possible I'm overhyping these a fraction but if you're a user of either product they're worth knowing about all the same.

10:53 / MDaemon / SecurityGateway
18 Oct

MailStore Home EditionMailStore "Home" has been gaining some real momentum globally as a great little solution for single users who want to archive their mail securely. Following more than 1,500,000 free downloads of MailStore Home to date, German developer deepInvent have responded to consumer feedback and introduced a range of new and sought-after features to MailStore Home 5 which went live today on their site. >>> Downloaded MailStore Home version 5.0 here <<< (please note that Zen Software are unable to offer support on MailStore Home at this time)
13:29 / MailStore
10 Oct

Mailstore versus Exchange banner

Before I start, don't worry - I'm not for a minute going to disguise this an impartial and exhaustive comparison of the two offerings given our slight bias here in the direction of MailStore. I am however, asked quite often asked if I can highlight any differences so with this in mind, I've compiled just a handful of points that differentiate the two that may be of interest if you're currently weighing up the various archiving options available to you.

15:42 / MailStore
26 Sep

Pixlr logo I'm quite genuinely blown away by how well this works so I wanted take a couple of moments to share this one with you as I suspect it might come in handy. >> Access Pixlr Photo Editor here << It's possible I'm one of the last to hear about this fantastic little online utility so apologies in advance if you're already familiar with it, but as I produce most of the banners, HTML mailers, brochures and so on for us here at Zen, and as a budding (but quite poor!) amateur photographer, it's one that really appealed to me.
12:25 / Tech tips
21 Sep

mailStore box shotExciting stuff! One of the leading Exchange resource sites today published a glowing review of MailStore giving it the highest category of praise and their coveted Gold award. >> READ THE FULL REVIEW HERE << The author J. Peter Bruzzes, who's an MVP and director of Exclusively Exchange gave a summary of the install process in his test lab environment. Not that we had any doubts, but we were extremely pleased to read his subsequent feedback which included quotes such as "I liked MailStore Server. I liked it a lot because it was incredibly easy-to-use, extremely flexible, reasonably priced and well supported".
13:53 / MailStore